Front Office Assistant

2 weeks ago

Munnar, India WOLKENBURG RESORT AND SPA Full time

**Responsibilities**:

- Performing all check-in and check-out tasks
- Managing online and phone reservations
- Informing customers about payment methods and verifying their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
- **Requirements and skills**:

- Work experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with hotel reservations software, like Cloudbeds and RoomKeyPMS
- Understanding of how travel planning websites operate, like Booking and TripAdvisor
- Customer service attitude
- Excellent communication and organizational skills
- Degree in hotel management is a plus

Pay: ₹8,000.00 - ₹15,000.00 per month

Work Location: In person

  • Front Office Assistant

    5 days ago

    Munnar, India Ambady Fallingwater Resort Full time

    Looking for a Front Office Assistant Pay: ₹10,353.31 - ₹17,844.52 per month Work Location: In person

  • Front Office Assistant

    5 days ago

    Munnar, Kerala, India Ambady Fallingwater Resort Full time

    Looking for a Front Office Assistant Job Type Full-time Pay 10 353 31 - 17 844 52 per month Work Location In person

  • Front Office Assistant

    5 days ago

    Munnar, Kerala, India Ambady Fallingwater Resort Full time ₹ 1,000 - ₹ 1,78,440 per year

    Looking for a Front Office AssistantJob Type: Full-timePay: ₹10, ₹17,844.52 per monthWork Location: In person

  • Front Office Assistant

    2 weeks ago

    Munnar, India Aveda Mountains and Mist Full time

    Front Desk Assistant is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk assitant checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services. Pay: ₹16,000.00 - ₹17,000.00 per...

  • Front Office Assistant

    6 days ago

    Munnar, India Le MontFort, Munnar Full time

    A front office assistant is responsible for providing exceptional customer service to guests and ensuring their stay is a memorable one. One of the primary duties of a front desk agent is to check-in guests. This involves verifying identification, providing room keys, and explaining hotel amenities. They also handle guest complaints and requests, such as...

  • Front Office Assistant

    1 week ago

    Munnar, India Sitaram Mountain Retreat Full time

    Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any clients. - Welcoming Guests with a smile and give a fond farewell to Guest while at checkout. - Register Guests and assign rooms. Accommodates special requests whenever possible. - Thoroughly understand and adheres to proper credit, check - cashing,...

  • Front Office Assistant

    1 week ago

    Munnar, Kerala, India Aveda Mountains and Mist Full time ₹ 1,80,000 - ₹ 2,00,000 per year

    Front Desk Assistant is a professional who is responsible for greeting guests in an efficient and courteous manner. As the first face that many see upon arrival, the Hotel Front Desk assitant checks guests in and out of their rooms, distributes room keys, answers questions and processes payments for hotel services.Job Type: Full-timePay: ₹16, ₹17,000.00...

  • Front Office Assistant

    2 weeks ago

    Munnar, India HG Resorts Full time

    Front Office Assistant required for a hotel in Munnar. **Responsibilities**: Check-in and check-out procedures, including processing payments, verifying identification, and assigning rooms. Handle guest complaints Process reservations, cancellations, and modifications accurately and efficiently. Qualifications: Fluency in English Speaking/Writing is a...

  • Front Office Assistant/ Trainee

    1 week ago

    Munnar, India Sitaram Mountain Retreat Full time

    Welcoming Guests with a smile and give a fond farewell to Guest while at checkout. - Register Guests based on the assigned rooms plan. - Accommodates special requests whenever possible. - Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any clients. - Thoroughly understand and adheres to proper credit,...

  • Front Office Assistant-job Code-g230224-male or

    2 weeks ago

    Munnar, India V4U JOBS HR CONSULTANTS Full time

    JOB TITLE FRONT OFFICE ASSISTANT-JOB CODE-G230224-MALE OR FEMALE-MUNNAR GENDER MALE OR FEMALE EXPERIENCE REQUIRED 1-3 YRS EXPERIENCE SALARY UP TO 20K QUALIFICATION DEGREE V4U JOBS HR CONSULTANTS, ALUVA,COCHIN, CALL/WHATSAPP- 9746457086 /9745252022/9746137954