Telesales Executive

7 days ago

Bandra West Mumbai Maharashtra, India Safari Kid Global Preschool & Day Care Full time

We are seeking a highly motivated and results-driven Telesales Executive to join our dynamic team. In this role, you will be responsible for managing and driving admissions through inbound and outbound calls, handling corporate tie-up coordination, and facilitating franchise inquiries. You will serve as a key point of contact for prospective parents, corporate clients, and franchise partners, ensuring seamless communication and conversion across various channels.

**Key Responsibilities**:*

1. *Admission Call Handling:*
- Handle incoming and outgoing calls to prospective parents to provide information on admission procedures, and enrollment options.
- Convert inquiries into admissions by effectively presenting the value proposition and addressing any questions or concerns.
- Maintain accurate and up-to-date records of all student interactions in the CRM system.

2. *Corporate Tie-Up Coordination:*
- Engage with corporate clients to establish and maintain partnerships for employee training and educational tie-ups.
- Identify potential corporate accounts and pitch relevant educational programs.
- Coordinate with internal teams to ensure that corporate training requirements are met, including customized course offerings and scheduling.
- Track and manage ongoing corporate partnerships, ensuring customer satisfaction and repeat business.

3. *Franchise Calls & Inquiries:*
- Handle calls related to franchise inquiries, providing information on partnership opportunities, investment details, and operational support.
- Screen potential franchise leads and assess suitability.
- Follow up with franchise leads, provide required documentation, and guide them through the onboarding process.

4. *Reporting & Documentation:*
- Provide daily/weekly/monthly reports on call activity, conversions, corporate tie-ups, and franchise leads.
- Ensure all communications are documented accurately in the CRM system.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift
- Monday to Friday
- Morning shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

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