Tele Counselor

6 days ago

Delhi Delhi, India Helpmate Full time

**Job Description: International Voice Process Agent**

**Company Profile**:
We are a leading education provider offering courses tailored to meet the needs of working professionals.

**Location**: Vikas Puri, Delhi (Nearest Metro Station: Janakpuri)

**Qualifications**:

- Graduation Mandatory

**Experience**:

- 1 to 2 years of international experience in sales

**Salary**:

- Salary range: 20,000 to 35,000 INR (Dependent on interview performance and experience)

**Working Hours**:

- 6 days a week (Monday to Saturday)
- Timing: 9:30 AM to 6:30 PM

**Responsibilities**:
1. Handle international voice process sales inquiries with professionalism and efficiency.

2. Utilize persuasive communication skills to convert leads into enrolled students.

3. Provide exceptional customer service to maintain client satisfaction and retention.

4. Collaborate with team members to achieve sales targets and objectives.

5. Maintain accurate records of sales interactions and transactions.

6. Stay updated on industry trends and product knowledge to effectively address customer queries.

7. Contribute to the continuous improvement of sales processes and strategies.

**Skills Required**:
1. Excellent communication skills in English, both verbal and written.

2. Proven track record in international sales, with a focus on customer acquisition and retention.

3. Ability to work independently and as part of a team in a fast-paced environment.

4. Strong negotiation and persuasion skills.

6. Positive attitude, resilience, and a strong work ethic.

Team HR

HELPMATE

**Salary**: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Counselling: 1 year (preferred)

Work Location: In person

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