Infrastructure Technician

Job Title: Infrastructure Technician
Location: Chennai

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective
Take ownership for managing risk and strengthening controls in relation to the work you do.

Working Flexibly

Hybrid Working

Structured hybrid role:
Introduction:
Operations Specialist working in Mainframe Applications¬ team to provide technical support, testing and implementation of change to the Banks live IBM Mainframe systems (online and batch). Changes handled include planned and emergency work. Other tasks include Problem Resolution via Service management tool and Disaster Recovery activities.

What will you be doing?

Analysing, interpreting and implementing, or supporting, change requests. Changes are to be implemented within agreed timescale, budget and quality whilst adhering to existing technical and security standards.
Coding, testing and implementing Communications Server definition changes, Incident and problem management.
Liaising with operations, support areas and clients to investigate and resolve live incidents and problems on a 24x7 basis.

What we’re looking for:

- Has Expert knowledge about the TWS scheduling tool/Implementation tool as like Endeavor.
- Has Expert in Incident /Change management tool experience and working on Incident/Changes?
- Wise Knowledge in JCL and fixing basic error.
- Have good knowledge of COBOL, DB2, VSAM, IMS, CICS, REXX, JCL, DB2 PLATINUM, TWS, Endeavor and Service now.
- Having prior experience on Test environment support like Batch runs and required support from the operations team.
- Analytical ability including root cause identification and pro-active service improvement.
- Having knowledge of batch execution.
- Strong problem diagnosis using analytical skills.
- Write advanced REXX. Understands Data class and Management class at intermediate level. Advanced level of SQL and DB2 Utilities. Has basic knowledge of COBOL.

Skills that will help you in the role:
Excellent Communication skills, articulate and detail oriented.
- Designing reusable mainframe connectivity solutions which adhere to existing technical and security standards.
- Maintaining and supporting mainframe software necessary for connecting to the mainframe
- Effective in working both independently and within a team, with mínimal guidance.
- Strong analytical / problem solving skills.
- Good written and verbal communication skills
- Strong planning and organisation skills
- Ability to work under pressure and meet deadlines.
- A team player

Where will you be working?
Chennai

Be More at Barclays
Interested and want to know more about Barclays? Visit home.barclays/who-we-are/ for more details.
Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
Excellence
We champion innovation, and use our energy, expertise and resources to make a positive difference.
Stewardship
We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Challenge
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Drive
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.

softwareengineering