Telecaller at Kota

4 days ago

Kota Rajasthan, India eQOURSE Full time

**Telecaller at KOTA (On Site)**

Full-Time | Kota, Rajasthan

**Experience**:0 to 2 years

**Industry**: Education / EdTech / E-Learning

**About the Role**:
**Key Responsibilities**:
Parent Interaction & Support: Handle incoming queries from parents regarding demo classes, tutor availability, and enrollment procedures. Provide timely updates and support to ensure high parent satisfaction and retention.

Communication Bridge: Facilitate smooth coordination between tutors, students, and parents. Maintain regular communication to ensure expectations are aligned across all parties.

Follow-Ups & Efficiency: Perform routine follow-ups with tutors and parents to reduce delays and improve turnaround times. Support the Operations team in maintaining accurate logs and progress trackers.

**Key Requirements**:
Minimum qualification: 12th Pass; Bachelor’s degree preferred.

0-2 years of experience in customer support, telecalling, or operations (EdTech/Education preferred).

Fluent in both English and Hindi (spoken and written).

Strong interpersonal and communication skills.

Basic computer skills; familiarity with Google Sheets or CRM tools is a plus.

Ability to multitask, prioritize, and handle pressure with a positive attitude.

**What You’ll Get**:
Competitive salary: ₹7,000 - ₹12,000/month, based on experience and skill set.

Opportunity to work in a mission-driven EdTech environment.

Hands-on experience in operations, parent engagement, and tutor coordination.

Supportive and collaborative team culture with growth opportunities.

A collaborative and learning-oriented work culture.

**Job Types**: Full-time, Permanent

Pay: ₹8,086.00 - ₹15,000.00 per month

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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