Banking Associate Required

3 days ago

Dhakuria Kolkata West Bengal, India MDG Star Overseas Full time

As an Associate at Bank, your job role would typically involve various responsibilities related to managing the operations and customer service within the bank branch. Here's a general overview of what you might expect:
1. **Customer Service**: Providing excellent customer service is a primary responsibility. This includes addressing customer inquiries, resolving complaints, and ensuring customer satisfaction.

2. **Operations Management**: Overseeing the day-to-day operations of the branch, including cash management, transaction processing, and adherence to banking regulations and policies.

3. **Team Management**: Supervising and guiding the branch staff, including tellers, customer service representatives, and other support staff. This involves training, performance evaluation, and ensuring teamwork and efficiency.

4. **Sales and Business Development**: Supporting sales efforts to meet branch targets for various banking products and services, such as loans, deposits, and investment products. This may involve cross-selling and upselling to existing customers and acquiring new customers.

5. **Risk Management and Compliance**: Ensuring compliance with regulatory requirements and internal policies to minimize operational and financial risks. This includes monitoring transactions for suspicious activity and implementing security measures.

6. **Relationship Management**: Building and maintaining relationships with customers, local businesses, and community stakeholders to promote the bank's services and foster a positive reputation.

7. **Reporting and Documentation**: Maintaining accurate records of transactions, preparing reports for management, and ensuring proper documentation for audits and regulatory purposes.

Overall, the Associate role at a Bank requires a combination of leadership, customer service skills, financial acumen, and regulatory knowledge to effectively manage branch operations and contribute to the bank's growth and success.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹22,000.00 - ₹27,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus
- Yearly bonus

Work Location: In person

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