Admin, Housekeeping Supervisor
2 weeks ago
**Role Overview: As a Housekeeping Supervisor, you will play a key role in maintaining a clean, safe, and comfortable environment for our guests and staff. Your responsibilities will include overseeing housekeeping operations, managing a team of housekeeping staff, and ensuring high standards of cleanliness and hygiene throughout the facility.
Key Responsibilities:
Supervision and Leadership:
Lead, train, and supervise a team of housekeeping staff.
Schedule and organize work assignments to ensure efficient coverage and completion of tasks.
Quality Control:
Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure cleanliness standards are consistently met.
Address and rectify any issues identified during inspections.
Inventory Management:
Manage and control housekeeping supplies and equipment.
Place orders for cleaning supplies and amenities in a timely manner, ensuring adequate stock levels.
Training and Development:
Provide training to housekeeping staff on cleaning procedures, safety protocols, and customer service standards.
Guest Relations:
Respond promptly and effectively to guest concerns or requests related to housekeeping services.
Collaborate with other departments to ensure a seamless and positive guest experience.
Health and Safety Compliance:
Ensure that all housekeeping activities comply with health and safety regulations.
Implement and monitor proper handling of cleaning chemicals and equipment.
Reporting:
Prepare regular reports on housekeeping activities, including occupancy rates, room turnovers, and cleanliness scores.
Communicate effectively with the management team on housekeeping-related matters.
**Job Expectations**:
Requirements:
- Education: High school diploma or equivalent. Additional certification in housekeeping or hospitality management is a plus.
- Experience: Minimum of 2-3 years of experience in housekeeping, with at least 1 year in a supervisory or leadership role.
- Skills:
- Strong leadership and organizational skills.
- Excellent attention to detail.
- Knowledge of cleaning techniques and procedures.
- Effective communication and interpersonal abilities.
- Flexibility:
- Ability to work flexible hours, including weekends and holidays.
**Minimum Qualification**: Relevant Field
**Minimum Job Experience**: 3-6 Years
**Reporting to**: HOD
**Travel**: No
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