Customer Service

6 days ago

Mumbai Maharashtra, India ARME Consulting Full time

**Position: Customer Service Associate**

**Job location: Turbhe, Navi Mumbai**

**Job type: Full time/ part time**

**Job Summery:

- **

**Requirements:

- **

Fresher and experience both are welcome

Need good communication and customer interaction skills

College student can are eligible

**Responsibilities**:

- Greet customers in a courteous and welcoming manner, and assist them with their inquiries, requests, and concerns.
- Provide accurate information about products, services, policies, and procedures to customers, both in person and over the phone
- Listen attentively to customers' issues and concerns, and take proactive steps to resolve them in a timely and efficient manner.
- Identify root causes of problems and escalate complex issues to appropriate departments or supervisors for further assistance.

**Job Types**: Full-time, Part-time

Pay: ₹7,500.00 - ₹16,000.00 per month

Expected hours: 5 per week

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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