International B.p.o Voice Process

4 days ago

Panchkula, India The Nain Enterprises Full time

**Full Job Description**

**Responsibilities**:

- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Adhering to all company policies and procedures

**Basic Requirements: -**
- Undergraduate or Graduate

Willing to answer calls from customers and resolve their queries
- Excellent communication skills
- Good written, verbal and listening skills
- Should be open to work in Night Shifts

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹252,000.00 - ₹326,000.00 per year

**Benefits**:

- Health insurance
- Internet reimbursement

Schedule:

- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus
- Shift allowance
- Yearly bonus

Shift availability:

- Night Shift (preferred)
- Overnight Shift (preferred)

**Job Types**: Full-time, Fresher

**Salary**: ₹18,000.00 - ₹23,000.00 per month

**Benefits**:

- Food provided
- Health insurance

Schedule:

- Day shift
- Monday to Friday
- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 7340833828

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