Tele Marketing Executive

7 days ago

Thane, India Cmfy technologies Full time

Tele Sales Executive is responsible for engaging potential customers over the phone and persuading them to purchase products or services offered by the company. This role requires excellent communication skills, a persuasive demeanor, and the ability to build and maintain strong customer relationships. The primary goal of a Tele Sales Executive is to increase sales revenue and contribute to the overall growth and success of the organization.

**Responsibilities**:

- Outbound Calls: Initiate outbound calls to potential customers from provided leads, databases, or marketing campaigns.
- Product/Service Presentation: Present and explain the features and benefits of the company's products or services to potential customers.
- Relationship Building: Establish and maintain positive relationships with customers through effective communication and follow-up techniques.
- Sales Pitch: Deliver persuasive sales pitches to address customer needs and objections while highlighting the value of the products or services.
- Quota Achievement: Meet or exceed individual and team sales targets and quotas.
- Lead Qualification: Identify and qualify potential leads to ensure they meet the criteria for the company's products or services.
- Customer Information: Accurately record customer details and interactions in the company's database or CRM system.
- Market Research: Stay informed about industry trends, competitor offerings, and customer preferences to tailor sales strategies accordingly.
- Upselling and Cross-selling: Identify opportunities to upsell or cross-sell additional products or services to existing customers.
- Handling Inbound Inquiries: Occasionally handle inbound inquiries from customers and provide support or address concerns as required.
- Follow-up: Follow up with potential customers who have shown interest but have not yet made a purchase.
- Feedback Collection: Gather customer feedback and relay it to the appropriate departments within the company to improve products, services, or processes.
- Sales Reports: Prepare and submit regular sales reports, including progress towards targets, leads generated, and conversion rates.

**Requirements**:

- Proven experience as a Tele Sales Executive or similar sales role is an advantage.
- Strong communication skills, both verbal and written.
- Excellent negotiation and persuasion abilities.
- Customer-focused and result-oriented mindset.
- Ability to work in a target-driven environment.
- Familiarity with CRM software and sales tools.
- Basic knowledge of the products or services being offered.
- High level of professionalism and phone etiquette.
- Good organizational and time management skills.

**Salary**: ₹8,923.67 - ₹24,955.25 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Application Question(s):

- What's your expected Salary ?

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales: 1 year (preferred)

**Language**:

- English (preferred)

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