Associate Student Connect

**JOB DESCRIPTION**

**Job title**:_Associate Student Connect _

**Purpose**
- An Associate Student Connect coordinates the administration of academic programs offered at education center in a manner that serves the best interest of students, maintains the highest standards of academic integrity in accordance with the mission, core values, and purposes of the university.

**Duties & Responsibilities**
- Tele-calling during admissions. Post admission calling up students to provide any information.
- Support via mailers and telephone.
- Contact person for students for all queries
- Receiving student queries and routing of queries to the specific process group and replying the update to the student.
- Identifying, interacting and managing good visiting faculty
- Co-ordination for Personal Contact Programs
- Scheduling PCP’s and other lectures at the center
- Co-ordinating exams at the centers, both online and offline
- Interfacing with HQ to co-ordinate for all academic matters
- One point of contact to all walk-ins
- Providing mark sheets/study materials to the students
- Accepting the PCP form/exam form
- LMS support to students:

- Informing students about the steps to join live session
- Informing students about the steps to view recording
- Taking the queries with regards to assignment submissions
- Maintaining MIS of all student queries and status update of action taken thereon.

**Qualification**
- Graduate

**Experience**
- Minimum of 5 to 7 years of work experience in administrative role or experience in the relevant field. Having experience in education and education services sector preferable.

**Skills & Abilities**
- Management skills
- Ability to handle multiple projects and processes simultaneously
- Strong attention to detail
- Excellent verbal, written and interpersonal communication
- Student-oriented attitude
- Integrity, professionalism, strong work ethic and organizational skills
- Ability to work at a fast pace with mínimal supervision
- Adaptability and willingness to learn and improve in all aspects

In 1981, Shri Vile Parle Kelavani Mandal (SVKM) established Narsee Monjee Institute of Management Studies (NMIMS) to meet the growing demand for management education. In 2003, NMIMS was declared a deemed to be university under Section 3 of the UGC Act 1956. The Vision of the University is to be a globally admired University by 2030. The Mission of NMIMS is to emerge as a Centre of Excellence, best in class in India and Asia and yearning to be the best in the world by 2030.

With the legacy of 40 years, NMIMS has grown to being not only one of the top-10 B-schools in India but also emerged as a multi-disciplinary, multi-campus University at Mumbai, Navi Mumbai, Indore, Shirpur, Dhule, Bengaluru, Hyderabad and Chandigarh and seventeen constituent schools that include Management, Family Business, Engineering, Pharmacy, Architecture, Commerce, Economics, Law, Science, Liberal Arts, Design, Performing Arts, Mathematical Science, Agricultural Science, Hospitality Management, Branding & Advertising and Distance Learning. In addition, we have nine Centres of Excellence as well at the University.

The consistent academic quality, research focus, faculty from top national and global institutes and strong industry linkages at NMIMS have placed it amongst the nation's prime centres of educational excellence and research today. More than 17000 students and about 750 full-time faculty members, 10 faculty members with Fulbright Scholarship and Humboldt International Scholarship for post-doctoral researchers are part of India's most sought after academic community.