Systems Administrator

**Who We Are**

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

**The Role**

As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.

There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Roles and Responsibilities:

- Will be working as a windows server system administrator.
- Supporting NA customer 24/7 ( 2 day off will be based on roster ).
- Should work as per roster.
- All change and maintenance activities will be scheduled over weekend, so should be available on Saturday and Sunday.
- Should be able to resolve / troubleshoot issues individually.
- Communicate with customer with quality RCA and impact analysis.
- Should be responsible to work, time sensitive and responsive.
- Should be good team player.

Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

**Who You Are**

You’re good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you’re open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Expertise
- Overall 7+ years experience.
- Microsoft Windows Servers Administration(L2/L3) and Strong troubleshooting skills
- Experience in SSL renewals and IIS, Disk Management and Array creation.
- Experience in troubleshooting Hardware, operating system with clear articulation
- Expertise in Dump analysis, Perfmon, Netmon and resource management.
- Good knowledge on Windows High Availability i.e Failover Clusters & NLB.
- Able to setup and troubleshoot failover Cluster and windows NLB.
- Skill in PowerShell scripting and experience in automation tools like Ansible.
- Windows Patch management & Vulnerability remediation Management
- Good Hands-on experience with VMware and Hyper-V Technologies
- Hands-on experience in Zerto technology for DR and replication.
- Experience in customer facing role with Escalation handling skill and communication.
- 24x7 support of environment including North America support timings.
Good knowledge in ITIL processes.
- Plan and schedule changes, coordinating with stakeholders.
- Perform RCA with quality documentation and engagement in security processes.

Preferred Technical and Professional Experience
- Bachelor's degree in Computer Science, related technical field, or equivalent practical experience
- Troubleshooting and Analytical Skills
- Teaming skills

**Being You**

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you -