Information Systems Technician 2

Overview
**About BU**:
At the core of all that Epsilon does is a team that sets the foundation of our IT infrastructure. The team drives innovation and efficiency through disruptive technology across Epsilon's platforms and business verticals. From being the first point of contact for infrastructure needs to final deployment, the team provides end-to-end solutions for our client-facing platforms. ETS supports all aspects of
revenue-generating platforms for Epsilon and sets the architectural direction for our enterprise deployments. By embracing the latest technologies, such as Cloud, Automation, and Artificial Intelligence, the team is at the front of transforming our digital business and capturing new opportunities.
**Summary**:
As a Information Systems Engineer 2, you will spearhead infrastructure design initiatives within an enterprise IT organization, delivering solutions aligned with business objectives. This role demands comprehensive oversight of full-stack services, including cloud, design, network, operating system, operational integrations, and virtualization platforms, to support product development teams effectively.
We are seeking a highly skilled and proactive
System Administrator with strong expertise in both
Windows and
Linux environments, as well as advanced automation knowledge using
Python ,
Ansible, and
You will lead integrated project activities, encompassing feasibility studies, scope definition, timeline management, and task allocation. Your responsibilities will involve designing and executing infrastructure solutions, driving provisioning, orchestration, and ensuring seamless technical engagements for cloud and on-premise implementations. With deep expertise in Cloud and On-prem technologies, you will guide the success of complex projects and foster robust infrastructure service delivery.

**Responsibilities**:
**Strategic Design & Implementation**: Architect scalable, secure, and reliable cloud platforms and services, adhering to industry best practices. Collaborate with cross-functional teams to define requirements and translate them into strategic technical solutions.
**Infrastructure Automation**: Develop and oversee Infrastructure as Code (IaC) templates and automation scripts using Terraform, Ansible AWX, AWS CloudFormation, ensuring consistent and efficient cloud resource management.
**Cloud & On-prem Integration**: Lead the deployment, configuration, and maintenance of cloud infrastructure, employing automation to streamline processes. Drive continuous innovation to enhance the scalability and performance of production infrastructure.
**Policy & Compliance Oversight**: Enforce company and industry standards in system administration. Oversee the implementation of security tools and system endpoint security policies to ensure compliance and data protection.
**Project Leadership**: Manage the lifecycle of complex infrastructure projects, including network integrations, data center builds, and hardware refreshes. Act as a key liaison between stakeholders and technical teams to ensure project success.
**Performance Optimization**: Utilize monitoring tools to track system performance, diagnose issues, and implement optimizations. Lead efforts to improve system reliability and efficiency across the organization.
**System Administration**: Oversee the administration of
Windows (Windows Server 2012, 2016, 2019) and
Linux (CentOS, Ubuntu, Red Hat) server environments, ensuring high availability, reliability, and optimal performance across multiple platforms.
**Automation Strategy**: Identify and drive automation opportunities across both
Windows and
Linux systems to streamline server provisioning, configuration management, monitoring, patching, and software deployment.
**Automation Development**: Design and develop automation solutions using
Python ,
Ansible, and
Terraform to simplify complex workflows, reduce manual intervention, and improve operational efficiency.
**Infrastructure as Code (IaC)**: Implement
Infrastructure as Code (IaC) using
Ansible AWX, Python &Terraform for managing cloud infrastructure (AWS, Azure, Google Cloud) and on-premises resources.
**Cross-Platform Integration**: Ensure seamless integration of
Windows and
Linux environments, developing and implementing cross-platform automation solutions that support business operations.
**Process Improvement**: Continuously analyze existing processes to identify areas for automation, providing recommendations to improve productivity and reduce operational costs.
**Collaboration**: Work closely with DevOps, Engineering, and Application teams to define automation requirements and integrate automation tools into development and deployment workflows.
**Monitoring & Troubleshooting**: Oversee server performance monitoring, proactively identify potential issues, and provide solutions to resolve problems across both
Windows and
Linux environments.
**Documentation & Knowledge Sharing**: Create and maintain comprehensive documenta