Office Assistant

12 hours ago

Tiruchchirappalli, India XYLEM LEARNING PRIVATE LIMITED Full time

**Job Title: Office Assistant**

**Location :Trichy**

**Key Responsibilities**
- Cross-Functional Coordination: Collaborate with academic staff, technology teams, and student support units to ensure cohesive program execution.
- Workflow Optimization: Streamline daily operations, including class scheduling, course logistics, and learning delivery mechanisms.
- Data Management: Maintain and update student databases, academic calendars, and internal dashboards to ensure data accuracy and accessibility.
- Recruitment and Onboarding Support: Assist in the recruitment, onboarding, and engagement processes for instructors and academic personnel.
- Stakeholder Communication: Act as a primary point of contact for students and parents, providing timely updates on schedules, addressing concerns, and collecting feedback.
- Resource Coordination: Collaborate with vendors and logistics teams to manage physical resources or hardware necessary for academic delivery.
- Performance Reporting: Prepare regular reports on performance and operations, identifying areas for improvement and implementing enhancements.
- Policy Compliance Monitoring: Ensure adherence to internal policies and standard operating procedures to maintain high service quality.
- Issue Resolution: Address and resolve operational issues promptly, escalating matters as necessary to uphold continuity and service standards.

**Qualifications Education & Experience**
- Bachelor’s degree
- 1-2 years of hands-on experience in operational roles, preferably within the education or EdTech sector.

**Skills & Competencies**
- Strong organizational abilities with the capacity to manage multiple projects simultaneously.
- Excellent verbal and written communication skills.
- Ability to work under fixed timelines and adapt to a dynamic, fast-paced environment.
- Sharp attention to detail and a proactive mindset focused on continuous improvement.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Work Location: In person

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