Cloud Support

7 days ago

Pune Maharashtra, India FIS Global Full time

**Position Type**:
Full time
**Type Of Hire**:
Experienced (relevant combo of work and education)
**Education Desired**:
Associate's Degree
**Travel Percentage**:
0%
**Cloud Support (Azure, AWS) with Windows-24/7 Rotational Shifts**

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

**About the team**:
**What you will be doing**:

- Giving support to our global clients whose infrastructure is hosted on public cloud. Perform Day to day activities like User management, Troubleshooting performance issues, Monthly patching of servers.
- Systematic problem-solving approach with excellent communication skills and a sense of ownership and drive
- Troubleshoot incidents, identify root causes, fix, and document problems, and implement preventive measures.
- Participate in root cause analysis of production incidents. Participate in non-standard working-time models to include Monday - Friday 24 hours/day, Weekends 24 hours/day

**What you bring**:

- 7 to 10 Years of experience in architecting, designing, developing, and implementing cloud solutions on AWS platforms Cloud technologies (AWS and Azure)
- Good Experience in Windows Servers administrator
- Automation tool to deploy releases, patches etc.
- Experience in Automation Skills like PowerShell or Python.
- Willing to work in 24/7 Rotational Shifts

**Added bonus if you have**:

- Resolve - Automation and Process Orchestration tool for auto-failover setup etc.
- REDIS, ActiveMQ, Docker Swarm or Kubernetes experience
- Thousand Eyes - URLs monitoring and synthetic transaction monitoring.
- Dynatrace & Splunk - Application monitoring and Dashboard reporting on performance.
- ITSM Tools like ServiceNOW

**What we offer you**:

- An exciting opportunity be a part of World’s Leading FinTech Product MNC
- To be a part of vibrant team and to build up a career on core banking/payments domain
- A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
- A broad range of professional education and personal development possibilities - FIS is your final career step

**Privacy Statement**

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

**Sourcing Model**

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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