Servicenow Industry Expert

4 days ago

Bengaluru Karnataka, India Lenovo Full time

**General Information**:

- Req #
- WD00081793
- Career area:

- Project Management
- Country/Region:

- India
- State:

- Karnataka
- City:

- BANGALORE
- Date:

- Tuesday, April 29, 2025
- Working time:

- Full-time

**Additional Locations**:

- India - Karnātaka - Bangalore
- India - Karnātaka - BANGALORE

**Why Work at Lenovo**:

- We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

**Description and Requirements**:
**Role Overview**
As a ServiceNow Industry Expert in the Digital Workplace Solutions group, you will play a pivotal role in designing, developing, and launching customer-centric ServiceNow offerings and assisting with industry deal solutioning. This position requires a strategic mindset, a deep understanding of ServiceNow and the ability to collaborate cross-functionally to bring innovative solutions to market.

**Key Responsibilities**

**Product Management**:

- Plan, execute, and oversee DWS ServiceNow offerings, including scope definition, timeline management, risk assessment, and resource allocation.
- Develop and maintain detailed roadmaps and reports to ensure all stakeholders are informed of progress and milestones.

**Stakeholder Coordination and Solutioning**:

- Collaborate with cross-functional teams, including, Sales, Marketing, Engineering, and Operations, to align project goals with business objectives.
- Act as point of contact for internal and external stakeholders, ensuring clear communication and expectations management. This includes being the SME for industry deal solutioning.

**Budget and Resource Management**:

- Ensure cost control and manage resources effectively to deliver projects within financial constraints.

**Performance Metrics and Reporting**:

- Establish KPIs to measure success and track progress against goals.
- Prepare and present status reports to senior management and stakeholders.
- Own and drive business growth

**Additional Locations**:

- India - Karnātaka - Bangalore
- India - Karnātaka - BANGALORE
- India
- India - Karnātaka
- India - Karnātaka - Bangalore ,
- India - Karnātaka - BANGALORE

**NOTICE FOR PUBLIC**

At Lenovo, we follow strict policies and legal compliance for our recruitment process, which includes role alignment, employment terms discussion, final selection and offer approval, and recording transactions in our internal system. Interviews may be conducted via audio, video, or in-person depending on the role, and you will always meet with an official Lenovo representative.

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