Recruiter (Bpo)

2 days ago

Navi Mumbai Maharashtra, India Whitefield Careers Full time

About the Role

As a Senior Recruiter with strong BPO and support hiring experience, you will manage

the end-to-end recruitment process for customer support, technical support, and

related operational roles. You will source, screen, and onboard top talent while ensuring

alignment with business needs and growth plans.
- Experience: 3-5 years of recruitment experience, preferably in BPO or

technical/customer support hiring.

non-technical roles using LinkedIn, job portals, referrals, and social media.
- Communication: Exceptional verbal and written communication skills.
- Work Mode: Work From Office (WFO).
- Joining: Immediate joiners preferred.

Key Responsibilities
- Lead end-to-end recruitment for roles including Sr. CSA, CSA, Team Leads,

Trainers, and Technical Support Engineers.
- Coordinate interviews and feedback with hiring managers and operations leads.
- Maintain an organized talent pipeline for current and future hiring needs.
- Track recruitment metrics, prepare reports, and provide insights for continuous

improvement.

process.
- Partner with HR, operations, and training teams to align recruitment with

company growth and talent development initiatives.

Preferred Skills & Competencies
- Strong experience hiring high-volume customer and technical support teams.
- Familiarity with technical support roles, customer service, and operational

functions.
- Proficiency with ATS, recruitment software, and HRIS systems.
- Excellent organizational and interpersonal skills, with ability to manage multiple

priorities.
- Proactive in employer branding, talent sourcing strategies, and process

improvements.

Interview Structure:

- HR Round
- CEO Round

Pay: ₹30,000.00 - ₹35,000.00 per month

Application Question(s):

- Are you comfortable with Rotational shift?
- Are you okay with Face to Face interview after 5:30 PM?

Work Location: In person

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