Recruiter (Bpo)
5 days ago
About the Role
As a Senior Recruiter with strong BPO and support hiring experience, you will manage
the end-to-end recruitment process for customer support, technical support, and
related operational roles. You will source, screen, and onboard top talent while ensuring
alignment with business needs and growth plans.
- Experience: 3-5 years of recruitment experience, preferably in BPO or
technical/customer support hiring.
non-technical roles using LinkedIn, job portals, referrals, and social media.
- Communication: Exceptional verbal and written communication skills.
- Work Mode: Work From Office (WFO).
- Joining: Immediate joiners preferred.
Key Responsibilities
- Lead end-to-end recruitment for roles including Sr. CSA, CSA, Team Leads,
Trainers, and Technical Support Engineers.
- Coordinate interviews and feedback with hiring managers and operations leads.
- Maintain an organized talent pipeline for current and future hiring needs.
- Track recruitment metrics, prepare reports, and provide insights for continuous
improvement.
process.
- Partner with HR, operations, and training teams to align recruitment with
company growth and talent development initiatives.
Preferred Skills & Competencies
- Strong experience hiring high-volume customer and technical support teams.
- Familiarity with technical support roles, customer service, and operational
functions.
- Proficiency with ATS, recruitment software, and HRIS systems.
- Excellent organizational and interpersonal skills, with ability to manage multiple
priorities.
- Proactive in employer branding, talent sourcing strategies, and process
improvements.
Interview Structure:
- HR Round
- CEO Round
Pay: ₹30,000.00 - ₹35,000.00 per month
Application Question(s):
- Are you comfortable with Rotational shift?
- Are you okay with Face to Face interview after 5:30 PM?
Work Location: In person
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