Hindi Voice Process/ Computer Operator Remote

5 days ago

Gwalior, India Ozatvn Tech Solution Full time

**Responsibilities**:

- Handle customer inquiries and provide solutions to their technical issues over the phone
- Troubleshoot any technical difficulties and escalate issues as needed
- Coordinate with team members to ensure prompt resolution of customer concerns
- Perform computer operating duties and data entry tasks efficiently
- Manage and maintain customer data and records with high accuracy
- Work collaboratively with other team members to ensure consistency in service and delivery
- Follow standard operating procedures, policies, and guidelines to ensure the quality of service

**Requirements**:

- Proficient in Hindi with excellent written and verbal communication skills
- At least 1-2 years of experience in customer service or relevant role
- Ability to multitask and prioritize multiple tasks
- Strong attention to detail
- Ability to work independently and efficiently without supervision
- Ability to follow standard protocols and guidelines in a dynamic environment

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