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Customer Support Representative

2 weeks ago

Gandhinagar, India SAVVI SALES AND SERVICE PVT.LTD. Full time

Job Title: Customer Support

Salary range: 1.8 LPA- 3 LPA

Job Hours: 8hrs

Location: Mundra, Gandhidham, Ahmedabad

Full Time/ Part Time: Full Time

Department: Customer Service

Qualifications: Graduation

Permanent/ Contract: Permanent

No. of Requirements: 9

**Skills**:

- Clear communication
- Active Listening
- Time Management

**Roles and Responsibilities**:

- **Resolving issues**Customer support representatives resolve customer complaints and issues promptly and effectively.
- **Providing information**Customer support representatives provide information about products and services.
- **Customer engagement**: Build relationships with customers and understand their needs
- **Data management**: Record details of calls, such as customer feedback and follow-up requirements
- **Target achievement**: Meet or exceed sales, lead generation, or customer interaction targets
- **Collaboration**: Work with sales and marketing teams to improve campaigns
- **Reporting**: Create reports and documentation based on conversations with customers
- **Customer feedback**: Relay customer feedback to the relevant departments

**Other possible title of the profile**:
Inside Sales # Caller up # Telephoner # Verbaliser # Speaker

**Contact us to Apply**:
**PH. No. 9996345210**

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9138552118