 
						Communication Coordinator
6 days ago
**Employment Type**: Full-Time
**Job Overview**:
**Key Responsibilities**:
- **Handle Inbound and Outbound Calls**: Answer customer inquiries, provide information, and address issues promptly. Make outgoing calls for follow-ups, client engagement, and relationship building.
- **Client Support**: Assist clients by providing information, solving problems, and coordinating follow-up actions as required.
- **Database Maintenance**: Accurately input and update contact information, track communication history, and maintain detailed records in CRM systems.
- **Collaborate with Teams**: Work closely with the sales, marketing, and customer service teams to ensure seamless communication and delivery of client needs.
- **Adhere to Protocols**: Follow company communication protocols and ensure that responses are in line with company tone and policies.
**Key Skills and Qualifications**:
- Previous experience in a customer service or communication-related role is preferred.
- Excellent verbal and written communication skills, with attention to detail.
- Strong phone etiquette and ability to engage clients professionally.
- Highly organized and able to manage multiple tasks effectively.
- Strong problem-solving abilities and a customer-first mindset.
- Ability to work well independently and as part of a team.
- Bilingual proficiency (if applicable) is a plus.
**READ THE JOB DESCRIPTION BEFORE APPLYING**
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Work Location: In person
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