Bartender

4 days ago

Bengaluru Karnataka, India Big Pitcher Full time

**Key Responsibilities**:

- **Prepare and Serve Drinks**: Mix, garnish, and serve drinks to customers according to recipes or customer preferences.
- **Customer Service**: Greet and engage with customers, take drink orders, answer questions about the drink menu, and offer recommendations to enhance their experience.
- **Maintain Bar Area**: Ensure the bar is well-stocked, organized, and clean. Regularly clean surfaces, glasses, and equipment. Ensure that the bar is properly set up for service.
- **Handle Cash and Payments**: Process customer payments accurately, handle cash, credit cards, and digital transactions. Provide correct change and receipts.
- **Monitor Customer Consumption**: Ensure responsible alcohol service by monitoring customers' consumption and adhering to legal drinking age regulations.
- **Ensure Safety and Cleanliness**: Maintain a safe and sanitary work environment. Follow health and safety protocols and ensure all areas are compliant with local laws and regulations.
- **Prepare Ingredients and Stock**: Replenish alcohol, mixers, garnishes, and other supplies as needed. Assist with inventory tracking and ordering.
- **Team Collaboration**: Work alongside waitstaff, cooks, barbacks, and managers to ensure smooth service and customer satisfaction.
- **Handle Customer Complaints**: Address any issues or concerns raised by customers promptly and professionally, ensuring customer satisfaction.
- **Promote Specials and Events**: Inform customers of drink specials, promotions, or events that are happening at the bar or restaurant.

**Skills and Qualifications**:

- **Proven Bartending Experience**: Previous experience as a bartender or in a similar customer-facing role is typically required.
- **Knowledge of Drinks and Mixology**: Familiarity with a wide range of alcoholic beverages, cocktails, and bar equipment.
- **Excellent Customer Service Skills**: Ability to engage with customers, maintain a positive attitude, and respond to their needs effectively.
- **Communication Skills**: Strong verbal communication skills to interact with customers and team members.
- **Physical Stamina**: Ability to stand for long periods, lift heavy items, and work in a fast-paced environment.
- **Attention to Detail**: Precision in measuring and mixing drinks to maintain consistency and quality.
- **Multitasking Ability**: Ability to manage multiple drink orders, customer interactions, and cleaning duties simultaneously.
- **Knowledge of Responsible Alcohol Service**: Understanding of local alcohol laws and the ability to monitor intoxication levels to serve responsibly.

**Education & Experience**:

- **High School Diploma** or equivalent required.
- **Bartender Certification** may be required in some jurisdictions (e.g., TIPS, ServeSafe Alcohol).
- **Previous bartending or customer service experience** in a fast-paced setting is preferred.

**Work Environment**:

- Work in a busy bar or restaurant environment.
- Must be able to work nights, weekends, and holidays, as required by the business.
- Typically requires physical stamina due to long shifts, heavy lifting (e.g., kegs, boxes of supplies), and standing for extended periods.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Morning shift
- Rotational shift

**Experience**:

- Bartending: 3 years (preferred)

Work Location: In person

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