IT Solution Designer

**About _VOIS:_VOIS Intro**:

- VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.
Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.
Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone

**Job description**:

- Implement and provide hypercare support for SAP SuccessFactors Onboarding/Offboarding module.
- Support and enhance SuccessFactors components on Onboarding/Offboarding functionalities.
- Configure SuccessFactors Onboarding/Offboarding functionalities to meet business requirements.
- Educate Product Owners/Service Owners/Solution Architects on alternatives for system configuration and design.
- Prepare documentation and presentation materials as and when needed.
- Ensure deliverables are completed within deadlines and the quality of deliverables meet business expectations.
- Raise SAP OSS for issues/product gaps in the solution.
- Closely work with other SF modules for delivering end to end business requirements.
- Preparing project related documentations such as configurations workbooks, unit test evidence document, deployment checklist etc.
- Closely monitoring Remedy ticketing tool for any issues during hypercare and fix the issues by following standard Change Management process.

required:

- Primary Skill: SAP SuccessFactors Offboarding
- Must have: Experience in SAP SuccessFactors Onboarding 2.0 module
- Good to have: Experience in SAP SuccessFactors Employee Central (EC) module
- Good to have: Experience in SAP SuccessFactors Recruitment (RCM) module
- Good to have: Understanding of Agile methodology of project delivery

**About _VOIS India:_VOIS Centre Intro**:
In 2009, _VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

**_VOIS Equal Opportunity Employer Commitment India**:

- VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.
By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills

**Who we are**:
You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

Together we can.