E-commerce Voice Process

1 week ago

Chandigarh, India 2COMs Full time

About Client

Our client is a an American business services company specializing in customer engagement and business performance

**Job Title**: Process Associate -Voice Process

6 months contractual
- Master the art of the possible....
- Know your **customers** at a granular level....
- Link your company's **customer strategy** to its overall identity....
- Target **customers** with whom you have the right to win....
- Treat your **customers** as assets that will grow in value....
- Leverage your ecosystem.

**Requirements**:

- Good Communication skills
- Take calls Over Phone which involves working in different time zones
- Take calls from Global clients and initiate the right response to them, positively and professionally.
- Flexible to work in shifts.
- Excellent English - both verbal and written communication skills
- Knowledge of customer service principles and practices
- Good technical knowledge

Shift: 6 days Rotational shift

Work Location: Chandigarh

Week Off: 1 Day Rotational week off
- Qualification: Under Graduate/ Graduate/ Post Graduate.
- System will be provided by Company.
- Interview Place: Telephonic

**Benefits**:

- Its work from home ,
- After completing the 6 months contractual one time bonus will be provided.

**Job Information**:
Salary

**100000 - 300000**
***

Work Experience

**Open for Both**
***

City

**Chandigarh**
***

State/Province

**Chandigarh**
***

Country

**India**
***

Industry

**BPO**
***

Zip/Postal Code

**160101

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