Channels and Ecosystem Researcher

Do you prefer to get speeding tickets or parking tickets?

Because at Cogoport we are speeding ahead to do something remarkable for the world. We are trying to solve the Trade Knowledge and Execution Gap, which is currently widening and preventing trade to the tune of $3.4 trillion annually. This Gap has enormous economic as well as human impact and disproportionally hits small and medium businesses around the world.

The team at Cogoport is working on developing a new category, a Global Trade Platform, that helps companies discover and connect with appropriate trade partners, optimize shipping and logistics options and costs, and help improve cash management and cashflow.

Cogoport is currently in hypergrowth mode. We are proud to have been named an Asia-Pacific High-Growth Company by the Financial Times and an Indian Growth Champion by the Economic Times. We are aiming to reach an annualized revenue of $1 billion (7700 Crores INR) by this summer and are hiring over 500 employees. We are currently hiring in Mumbai, Gurgaon, Chennai and Bangalore.

With huge growth and the right entrepreneurial mindset, comes huge opportunity So, wherever you join us, you’ll be able to dream, deliver better and brighter solutions, and speed ahead with the possibility to propel your career forward in endless directions as our company continues to grow and expand.

It’s rare to be able to join a company that can give you the resources, support and technology you need to break new ground and see ideas come to life. You’ll be surrounded by some of the smartest engineers and commercial specialists in India and the Asia Pacific Region.

If you’re a hard worker and willing to take risks and occasionally get a speeding ticket, you can make a huge impact and propel your career in an endless number of directions with Cogoport.

Your ‘day to day’

You will be responsible for:

- Leadership and ownership of the database and its insights for Channel Partners
- Where directed also lead and “own” the database and insights for other targeted Ecosystem segments
- Develop the Channel and Ecosystem Research and Insights initiative, including its structure, key data and intelligence outputs, as well as reporting cycle
- Align research, insights, and market intelligence from our Channel Partners and Ecosystem to the company’s overall strategy and business objectives
- Support the business across Marketing, Channels, Customer Success and Planning as a business peer on what data and insights is needed to accelerate the business from our Channel Partners and Ecosystem
- Partner with the Cogoport engineering and design team as the Partner Relationship Management (PRM) tool is designed and evolves with the Channel and Partner Ecosystem
- Analyse Channel Partner behaviour on the platform, and use data and insights to advise the Marketing, Channels, Customer Success, and Engineering/Design team to adjust strategies, campaigns, structural programs (such as Channel incentives; loyalty; financial modelling) as well PRM functionality/UI to optimize channel contribution and key metrics
- Analyze Channel partner performance as part of an agreed review and business reporting cycle
- Understand complex dynamics of trade ecosystems, customer needs, channel partner needs, macro trends and competitive landscape

Who we’re looking for
- Fluent in English with strong data management and analytics skills
- Able to structure and align data/insights to the business’ overall strategy and needs
- Good understanding of technology/SaaS products
- 1-3 years of experience working in a software company or technology start-up is preferred
- 1 - 3 years or experience or direct exposure to Channel strategy/analytics
- Able to start at ground zero and build up the Channels Research function and capability
- Excellent communication and interpersonal skills
- Ability to learn about products, features and industry quickly
- Excellent organisational and time management skills
- Exposure to international trade, finance, or omni-channel models is a plus

What we offer

Our success depends on the people who come to work every single day with entrepreneurial, inquisitive spirit and an appetite for progress.
- Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
- Be part of an inclusive, diverse culture, where everyone’s contribution is respected.
- Pursue your ambitions and develop your skills within a fast growing company
- our rapid growth and global expansion provide endless opportunities to progress.

Take pride in helping to bridge the Trade Execution and Knowledge gap, and joining one of the most dynamic and fast-growing companies in India.

**Work Location**:

- Mumbai