Front Office Receptionist

11 hours ago

Velachery Chennai Tamil Nadu, India Primex Healthcare and Research Pvt Ltd Full time

**1. Patient Reception & Communication**
- Greet and welcome patients, visitors, and clients in a courteous and professional manner.
- Assist patients with registration, check-in, and check-out processes.
- Provide accurate information regarding services, doctors’ schedules, consultation timings, and procedures.

**2. Appointment Management**
- Schedule, reschedule, and confirm patient appointments.
- Maintain and update the appointment calendar and inform doctors/technicians about daily schedules.
- Coordinate follow-up visits and manage patient flow to reduce waiting times.

**3. Documentation & Billing Support**
- Ensure accurate data entry of patient details into the hospital/clinic management software.
- Collect consultation fees, issue receipts, and coordinate with the billing team if required.
- Assist with patient records, reports, and documentation as per compliance guidelines.

**4. Coordination & Support**
- Liaise with doctors, nurses, diagnostic departments, and support staff to ensure seamless service delivery.
- Handle patient grievances politely and escalate issues to the concerned authority if necessary.
- Maintain the reception area — ensure cleanliness, availability of brochures, and updated information displays.

**5. Compliance & Confidentiality**
- Follow all healthcare service protocols and safety guidelines.
- Ensure patient information is handled with strict confidentiality as per data protection norms.

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

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