International Customer Service Advisor
2 weeks ago
**Responsibilities**:
- **Engage with international customers via voice communication, addressing inquiries, resolving issues, and ensuring customer satisfaction.**:
- **Utilize your experience to provide personalized support, building rapport and trust with customers.**:
- **Adhere to quality standards, ensuring each interaction meets or exceeds VT10-12 quality benchmarks.**:
- **Collaborate closely with HR, Assessment, and Operations teams to ensure seamless onboarding and ongoing performance excellence.**
**Qualifications**:
- **Minimum 6 months of international customer support experience through calls.**:
- **Proficiency in US Shift timings.**:
- **Excellent communication skills with a strong command of English.**:
- **Ability to work from our office located in Electronic City.**:
- **Demonstrated ability to maintain quality standards in customer support interactions.**
Pay: ₹28,000.00 - ₹31,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental Pay:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- International voice process: 1 year (required)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9110602352
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