Workplace Billing Executive

JLL supports the Whole You, personally and professionally.

Workplace Billing Executive
Workplace Dynamics

What this job involves?
This position is in its nature proactive and focused on the detail, to ensure workplace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements “works every time”, while maintaining safe working practices throughout all we do.
The role ensures receiving, tracking, recording, reporting, paying for the services rendered by the day to day vendor partners, ensuring compliance to SOPs and SLAs. Importantly alignment must prevail with all the team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment. in depth knowledge of day to day accounting and accounts payable functions (P2P end to end activity).
**Job Description**:
Transforming to the Workplace Team of the future
Commitment to deliver the best level of service every time through obsessive level of attention to detail
Ensures resets back to agreed format, including owning Client’s Clear Deck policy / Lost property process as per enactment and associated reporting
Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean workspace
Client/Stakeholder Management (in support of the Site lead)
Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators
Deliver an exceptional quality of service to the Client, as reflected by Client feedback

**Operations Management**:
To Assist Reporting Manager for the smooth running of operations.
Keeping track of all PO, invoices, payments and expenditures, including payroll, purchase orders, invoices, statements, etc.
Should have in depth knowledge in Invoice validation, accounting process & able to resolve invoices hold cases.
Sound knowledge in chart of accounts (COA) while preparing the PO’s & invoice processing.
Collecting various monthly information/reports from internal stake holders.
Payment tracking from Oracle & update to respective stake holders.
Able to do vendor reconciliation with vendor balance confirmation & NDC documents.
Maintaining historical records.
Continuing to improve the accounts payable process.
Sound knowledge in accruals / provision end to end process.
Able to do GL reconciliation & find out the gaps between monthly budget vs actuals, if any discrepancy.
Preparation of Cost center & facility wise Budget exposure.
Keeping records in details & cross
- check in audit view point.
Responsible for monthly closing and preparation of monthly, quarterly, and year-end financial statements.
Preparation of creditors ageing report.
Adherence to GST process
Ensure strict compliances with respect to MSME vendor -invoicing and payment on time

**CANDIDATE SPECIFICATION**: KEY SELECTION CRITERIA
Ideal Experience
Excellent verbal and written communication skills as well as presentation skills
Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements
Strong analytical, organization and administration skills, Strong PC skills
A minimum of 2 to 5 years in the facility management industry/hospitality industry with a Bachelor’s degree
An added benefit would be a Bachelor’s degree in facilities management, building, business or other related field; however, this is not a must.
Critical Competencies for Success (with corresponding ‘I am JLL behaviours’)
Client Focus & Relationship Management - ‘I Value my Customers’
Demonstrates proactive & professional approach to customer service and stakeholder engagement
Has a natural hospitality-orientated communications acumen
Ability to interact with a wide range of client staff, including senior levels
Ability to manage conflict and balance between client and firm requirements
Has a customer service oriented attitude
Program Management & Organizational Skills - ‘I am Proactive’
Excellent planning & organizational skills to prioritize work and meet tight deadlines
Proven ability to manage multiple and complex operational matters on a daily basis

Problem Solving & Strategic Thinking - ‘I am Innovative’
Capacity to deal with ambiguity and solve complex problems effectively
Analytical, proven ability to solve problems using a quantitative approach
Proven ability to employ holistic approaches and looks at long term solutions
Other Personal Characteristics
Detail focused and proactive in nature
Self-motivated
Exhibits honesty & trustworthiness
Open to new ideas & willing to challenge status quo
Works well with diverse teams from various countries/cultures

KEY STAKEHOLDERS
Management Staff
Client Representatives
Client Occupants / End-users
Vendor Staff

DIRECT REPORTS
TBC

INDIRECT REPORTS
TBC

REPORTING TO
Workplace Finance Lead

**What we can do for you**:
At JLL, we mak