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Salesforce Administrator

2 weeks ago

Andheri Mumbai Maharashtra, India KNOCKOUT AGENCY LLP Full time

Greetings from Knockout Agency..

Please find the JD below:

- Knockout Agency LLP is seeking a motivated Salesforce Administrator/ Developer to optimize our Salesforce platform. As the Salesforce Administrator/Developer, you will configure and customize Salesforce to streamline our sales, marketing, and customer service processes.

As our Salesforce Administrator/ Developer, you will play a critical role in ensuring our Salesforce instance supports efficient and effective sales, marketing, and customer service operations.

RESPONSIBILITES
- Customize Salesforce by creating custom objects, fields, workflows, and other functionality to meet business requirements
- Manage user profiles, roles, permissions, and data security
- Perform data management activities like de-duplication and cleansing to maintain data integrity
- Develop automation using workflows, process builder, and Apex triggers to optimize business processes
- Work cross-functionally to integrate Salesforce with other systems
- Create reports and dashboards to provide actionable insights into sales, marketing, and customer service performance
- Train end users and ensure adoption and proficiency of Salesforce
- Troubleshoot and resolve issues related to data, system functionality and user experience
- Implement and document best practices for configuration, customization, and data management
- Execute Salesforce upgrades and releases

**Requirements**:

- Salesforce Administrator certification
- Experience as a Salesforce Administrator managing and optimizing instances
- Excellent understanding of Salesforce configuration, customization, automation, and data management
- Strong analytical, problem-solving, and communication skills
- Ability to collaborate with cross-functional teams
- Adaptable to changing business needs and innovative technologies
- Commitment to data quality and integrity

Thanks

Human Resources

74002 78555

Pay: ₹400,000.00 - ₹650,000.00 per year

**Benefits**:

- Paid sick time

Schedule:

- Night shift

Work Location: In person