Customer Service

_Key Responsibilities:_ 1. Coordination and Logistics: Coordinate service activities efficiently, including scheduling appointments, dispatching service personnel, and managing service logistics to ensure timely completion of tasks. 2. Service Record Management: Maintain and update service records on a daily basis to track service history, equipment...

Summary Roles and Responsibilities: - Manage a team of customer service representatives and provide guidance and support as needed - Monitor and evaluate team performance to ensure that service level agreements are met - Handle escalated customer inquiries and issues and work to resolve them in a timely and satisfactory manner - Develop and implement...

Summary: Roles and Responsibilities: 1. Respond to customer inquiries and provide accurate information about our products and services. 2. Handle customer complaints and resolve issues promptly and efficiently. 3. Maintain a high level of professionalism and empathy when dealing with customers. 4. Collaborate with other departments to ensure timely...

**Responsibilities for Outbound Customer Service Representative** - Make outbound calls to assist customers, resolve inquiries, and promote products/services. - Communicate effectively in **English, Bengali, and Hindi** to ensure a seamless customer experience. - Address customer concerns, provide solutions, and escalate complex issues when needed. -...

Resolve customer complaints and inquiries efficiently and effectively. - Maintain thorough knowledge of the company's products and services. - Update and manage customer records in the CRM system. - Collaborate with other departments to address customer needs. - Identify and escalate issues to the appropriate team when necessary. - Track and analyze customer...

Core Responsibilities: - **Resolving Issues and Complaints**: Identifying and addressing customer concerns, working towards timely and effective resolutions. - **Processing Orders and Transactions**: Handling customer orders, payments, and related activities. - **Providing Product/Service Information**: Offering detailed and accurate information about...

**Customer Service Representative***: Mahe Technologies Pvt Ltd - Kolkata, West Bengal, India- Posted on 23 May, 2025**Job Details**: **Skills**: **Fluent English** **Computer Knowledge** **Sales** **Job Type**: **FULL-TIME** **Availability**: **0-15 days** **Experience Level**: **0-5 Years** **About the job**: - Job Title: Customer Representative -...

The Customer Care Executive is responsible for addressing customer inquiries, resolving complaints, and ensuring a positive customer experience. **Key Responsibilities**: - Provide accurate information about products or services. - Handle complaints and resolve issues to the customer's satisfaction. **Requirement** - We are looking for languages that are(...

Banshi Professional Hiring CSA cum Telecaller for Salt Lake SDF Branch in Legal Service Process **Resposibilities** - Knowing all the details of the product or service offerings. - Regularly updating and obtaining the lists of individual contact details. - Meet and exceed sales target set by the organization. - Stay updated with market trends to better...

Uptownie is a homegrown online fashion label with its roots in Kolkata, India. We design and manufacture clothes for Indian women. We prioritize customer service, with employees dedicated to giving customers the product and experience they deserve. **Uptownie is hiring a Customer Service Executive! Join our team to provide quick, valuable and friendly...