International Voice Process

2 days ago

Hyderabad, India The palcement park Full time

If a caller has a complaint, the agent should listen carefully to the complaint and provide appropriate help.
- If a caller asks for a return call, the agent must schedule a time for the return call. The agent must also schedule a return call if the caller asks for a callback within a certain time frame.
- If the customer service agent does not have the information or authority to resolve the issue, the customer service agent must direct the caller to the appropriate customer service representative.

INCENTIVES
ONE WAY CAB FACILTY
SHOULD ATLEAST HAVE SIX MONTHS OF EXPERIENCE IN INTERNATIONAL OR DOMESTIC VOICE PROCESS
SHOULD SPEAK EXCELLENT ENGLISH

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Monday to Friday
- Rotational shift
- Weekend availability

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- International voice process: 1 year (required)

**Language**:

- EXCELLENT ENGLISH (required)

License/Certification:

- EXPERIENCE AND REVEALING LETTER (required)
- TWO DOSE OF VACCINATION CERTIFICATE (required)

**Speak with the employer**
+91 7386669731

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