Debt Collection Officer

2 weeks ago

Mohali Punjab, India Bridging Healthcare Technologies Pvt Ltd Full time

**Job Summary**:
**Key Responsibilities**:

- **Account Management**: Monitor and manage a portfolio of delinquent accounts to ensure timely collections and to reduce the risk of bad debt.
- **Negotiation**: Negotiate payment plans or settlement agreements with clients in arrears, while ensuring that payment recovery aligns with company policies.
- **Dispute Resolution**: Investigate and resolve any disputes related to outstanding debts, ensuring clear and accurate communication between parties.
- **Reporting**: Keep accurate records of communications with clients, payment agreements, and progress on collections, updating the internal CRM or debt recovery system.
- **Customer Service**: Provide a professional and empathetic approach while dealing with clients to maintain relationships while recovering debts.
- **Collections Strategy**: Suggest and implement improvements to the collections process to optimize recovery rates and reduce aged debts.

**Requirements**:

- **Education**: High school diploma or equivalent required; Bachelor’s degree in Finance, Accounting, or related field preferred.
- **Experience**: 1-3 years of experience in debt collection or accounts receivable management (preferred).
- **Communication Skills**: Excellent verbal and written communication skills, with the ability to handle
- **Problem-Solving**: Strong negotiation skills and a solution-oriented mindset to reach mutually beneficial outcomes.

**Job Types**: Full-time, Permanent

Pay: Up to ₹50,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

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