Operations Executive

2 days ago

Bhubaneswar Orissa, India Bankify Full time

**Job Title: Operations Executive**

**Location: DLF CyberCity, Infocity Square, Patia, Bhubaneshwar, Odisha**

**Experience: 1-2 years**

**Company Overview**:
**Bankify** is a dynamic and innovative fintech company dedicated to revolutionizing financial services through cutting-edge technology solutions. We empower individuals and businesses to navigate the complexities of finance with ease, transparency, and efficiency. As we continue to expand our operations, we are seeking a talented Operations Executive to join our team and contribute to our mission of redefining the future of finance.

**Position Overview**:
**Skills**:

- Knowledge in Advanced Excel **(VLOOKUP, HLOOKUP, Pivot, etc.)**:

- MIS Reporting

**Responsibilities**:

- Develop and implement strategies to improve operational efficiency and effectiveness.
- Collaborate with cross-functional teams to identify areas for process optimization and automation.
- Manage and monitor key operational metrics, identifying trends and recommending actionable insights.
- Streamline internal workflows and procedures to enhance productivity and reduce turnaround times.
- Oversee the onboarding and training of new team members, ensuring alignment with company policies and procedures.
- Act as a liaison between different departments to facilitate communication and resolve operational issues.
- Conduct regular audits and quality assessments to maintain compliance with regulatory standards and industry best practices.
- Drive continuous improvement initiatives to enhance the overall operational performance of the organization.
- Assist in the development and implementation of operational policies, procedures, and guidelines.
- Handle escalated customer inquiries and complaints, providing timely resolution and maintaining high levels of customer satisfaction.

**Contact Person: Abijeet Prasad (HR Executive)**

**Salary**: ₹13,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Morning shift

Work Location: In person

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