Enterprise Associate
1 week ago
**What success looks like in this role**:
**Key Responsibilities**:
- Monitor and detect batch jobs for failures
- Start jobs, tasks and scripts manually where automated processes do not exist
- Investigate and report on all jobs, tasks and scripts that end abnormally if operations procedures require
- Restart jobs, tasks and scripts that end abnormally
- Resolve interruptions caused by conditions external to production programs (e.g., disk, tape)
- Maintain job completion records and provide exception reporting
- Respond, troubleshoot, and resolve batch jobs and schedules for in-scope batch environment
- Update knowledge base with known errors/resolutions, technical documentation and procedures
- Monitor and track false and missed monitoring events and alerts to continuously tune monitoring thresholds
- Keep a check on Job Contentions and File Contentions to avoid any delays in batch. Take appropriate action whenever situation arises.
- Keep a check on System Performance. Monitor the performance and fix issues or escalate whenever occurred.
**You will be successful in this role if you have**:
**Qualifications**:
University degree or equivalent education and experience.
Must have both verbal and written communication, logical and analytical skills.
Knowledge of ITIL Modules like Incident, Change and Problem Management.
Ability to support multiple clients/ technologies as part of shared support delivery.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
**eeo**
Notice For U.S. Applicants: Unisys is an Equal Opportunity Employer - Minorities/Females/ Veterans/Individuals with Disabilities/ Sexual Orientation/Gender Identity
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