Customer Service Representative
6 hours ago
We’re looking for a friendly, detail-oriented **Customer Service Representative** to join our team.
**Responsibilities**:
- Provide accurate information about services and estimated time.
- Resolve issues efficiently and with empathy, escalating when necessary
- Document interactions and maintain up-to-date records in our MIS 360
- Collaborate with other team members and shifts to ensure seamless service
- Stay informed about company updates, promotions, and procedural changes
What We're Looking For:
- Excellent communication and active listening skills
- A calm, patient, and customer-focused attitude
- Ability to multitask and stay organized in a fast-paced environment
- Previous customer service experience preferred (but not required)
- Comfortable working independently during later hours
Languages:
Well versed and efficient in speaking English, Punjab
Pay: ₹20,000.00 - ₹30,000.00 per month
**Benefits**:
- Paid sick time
- Paid time off
Schedule:
- Evening shift
- Night shift
- Rotational shift
Supplemental Pay:
- Yearly bonus
Ability to commute/relocate:
- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Diploma (preferred)
**Experience**:
- Customer service: 2 years (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Shift availability:
- Night Shift (preferred)
Work Location: In person
**Speak with the employer**
+91 7888964872
Expected Start Date: 01/05/2025
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