
International Customer Service Advisor
1 week ago
**Job description**
Roles and Responsibilities:
**In Billing (Understanding of recurring bills, Billing cycle Changes, Due date, Prorate charges, Auto-Pay & Surcharges, Service charges, and taxes) **Experience resolving customer issues, billing, and/or handling product Q&A.
**Interest in learning new technologies. **Experience promoting and/or selling products and services.
**Demonstrated communication skills. **The clarity in thought process (Able to articulate his/ her thought)
**Ability to handle tough situations with customers. **Strong ability to multitask and take fast decisions independently.
**Willing to work in a 24*7 environment (Rotational shifts/5 Days a week). **Customer Centric & Logical Thinking & Need to be Enough Spontaneous
**Ensure Timely & Professional Responses to all Queries. Perks and Benefits **Cab Facility both ways [ Pick up and drop within Transport radius]
**Immense Growth Opportunities**
**Interview Rounds : 1st Level - UAT / Operations 2nd Level - Versant [ Need to score 60 and above]**
**Job Types**: Full-time, Permanent
Pay: Up to ₹34,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Night shift
- Rotational shift
- US shift
Supplemental pay types:
- Overtime pay
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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