Rostering Officer

2 weeks ago

Remote, India ITYPE Technologies Private Limited Full time

EXPERIENCE IN **NDIS INDUSTRY**IS **MUST**

**Shift Timing is 3:30 AM (Early Morning) to 12:30 PM**

**Rostering Officer**

**About the Role**: We are seeking a dedicated Rostering Officer to manage staff schedules and act as the first point of contact for shift-related queries. This role is vital for ensuring smooth service operations and staff coordination.

**Responsibilities**:

- Managing and developing staff rosters.
- Handling participant and staff scheduling inquiries.
- Approving shifts as per company norms.
- Providing administrative support to management.
- Communicating roster updates and changes.
- Maintaining accurate records and ensuring compliance.
- Generating and submitting weekly overtime reports.
- Ensuring part-time staff meet contractual obligations.
- Supporting quality and compliance tasks.

**Position Duties**:

- Generating monthly rosters using software.
- Addressing roster-related inquiries.
- Contacting participants and staff regarding scheduling.
- Managing timesheets and verifying case notes.
- Ensuring correct login/logout and location tracking.
- Liaising with **NDIA (National Disability Insurance Agency)**representatives when needed.
- Escalating issues to managers.
- Sending weekly support logs and reports.

**Personal Qualities**:

- Participant-focused with a professional approach.
- Reliable, honest, and committed to inclusion.
- Strong organisational and multitasking skills.
- Excellent communication and problem-solving abilities.

**Key Selection Criteria**:

- Experience in rostering and scheduling within **NDIS Industry**.
- Familiarity with **NDIA policies**(preferred).
- Strong communication and customer service skills.
- Attention to detail and ability to multitask.

**Essential Qualifications**:

- Professionalism and confidentiality.
- Excellent written and verbal communication.
- Ability to work independently and in a team.

Pay: ₹30,000.00 - ₹50,000.00 per month

**Benefits**:

- Health insurance
- Work from home

Schedule:

- Morning shift

Application Question(s):

- How many years of experience do you have in NDIS Industry (Australia)?
- How many years of experience do you have in Shift Management / Rostering?

Work Location: Remote

**Speak with the employer**
+91 8690114109
Expected Start Date: 31/03/2025

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