Customer Relationship Officer

2 weeks ago

Belgaum, India Firstcry.com Full time

**Company profile**:
presence in Delhi, Bangalore & Mumbai. The company is also expanding through the Franchise route, with more than 300+ stores opened across various states in India making it the second largest player in offline stores.

store will stand out. You will help identify client needs and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. We are looking for a Retail Sales Representative to provide excellent customer service and meet sales quotas for our business.

**Project Description: (Project on which the new hire will work)**
Ø - Proven work experience as a Retail Sales Representative or Sales Associate or similar role
Ø - Understanding of the retail sales process
Ø - Familiarity with consumer behavior principles
Ø - Knowledge of inventory stocking procedures
Ø - Basic math skills
Ø - Track record of achieving sales quotas
Ø - Excellent communication skills, capable of building trusting relationships
Ø - Ability to perform in fast-paced environments
Ø - Flexibility to work various shifts

**Roles and responsibilities**:
Ø -Greet and direct customers
Ø -Provide accurate information (e.g. product features, pricing and after-sales services)
Ø - Answer customers’ questions about specific products/services
Ø - Conduct price and feature comparisons to facilitate purchasing
Ø - Cross-sell products
Ø - Stay up-to-date with new products/services

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Fixed shift
- Morning shift

Ability to commute/relocate:

- Belgaum, Karnataka: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- Retail sales (preferred)
- total work (preferred)

**Language**:

- English (preferred)

Work Location: One location

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