Tele Caller Executive- Female

7 days ago

Tripunithura Kochi Kerala, India Level Three Edutech Pvt Ltd Full time

A Tele caller in our institute is responsible for handling inbound and outbound calls to generate leads, provide information about courses, assist with admissions, and follow up with prospective students and parents.

Key Responsibilities:
1. **Lead Generation & Counselling**:

- Make outbound calls to prospective students and parents.
- Provide information about courses, admission procedures, and fees.
- Counsel students on choosing the right course based on their interests and career goals.

2. **Follow-ups & Conversions**:

- Encourage students to complete the admission process.
- Maintain a database of inquiries and update their status regularly.

3. **Handling Inbound Calls & Queries**:

- Answer inquiries related to courses, fees, scholarships, and admission deadlines.

4. **Target Achievement & Reporting**:

- Achieve daily/weekly/monthly targets for calls and enrolments.
- Prepare reports on call status, student responses, and conversions.

5. **Coordination & Support**:

- Coordinate with the admissions team for updates on seat availability.
- Assist in organizing online/offline counselling sessions or webinars. **Skills & Qualifications**:

- Minimum 12th pass / Graduation
- Excellent communication skills
- Basic computer knowledge (MS Office).
- Persuasive and convincing ability for student engagement.
- Minimum 1 year experience in telesales, customer service, or education counselling is required.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- English (preferred)

Work Location: In person

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