Customer Service Voice Process

6 days ago


Malad Mumbai Maharashtra, India Venuz Artifacts Full time

**Job description**

Excellent communication skills

2. Should be able to handle Real Estate queries and grievances along with exchange cases.

3. Should be able to handle voice mail, phone calls, and, customer complaints and escalate issues when necessary to prevent potential churn.

5. Customer interactions, process customer accounts and file documentation.

6. Make product recommendations or services to customers based on their needs and preferences.

**Job Types**: Full-time, Permanent

**Job Types**: Full-time, Permanent

**Benefits**:

- Health insurance
- Leave encashment
- Life insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

Shift availability:

- Day Shift (required)

Willingness to travel:

- 100% (required)

Work Location: In person


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