Customer Relation Executive

7 days ago


Ernakulam, India MAANA HEALTH Full time

Answer incoming calls from customers
- Assist customers with requests for information, complaints, making appointments, and resolving issues
- Maintain and update customer and referral information
- Ensure patient forms contain all necessary billing information
- Improve customer service experience, create engaged customers and facilitate organic growth
- Take ownership of customer’s issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards
- Keep accurate records and document customer service actions and discussions
- Maintain an orderly workflow according to priorities
- Identifying and listing out doctors who are prospective referral partners (MBBS/BAMS/BHMS/BUMS), introducing company and schedule appointments for the marketing team.
- Identifying and listing fitness trainers/nutritionists/yoga practitioners who can be prospective referral partners.
- Listing out travel agents focusing on international medical tourism.
- Patient counseling/ patient satisfaction.
- Follow up calls after a patient completes treatment - 1 month/3 month/6 month
- Assist marketing team to conduct camps
- Maintain good relationship with HR dept. of corporates

**Salary**: ₹13,000.00 - ₹15,000.00 per month

**Salary**: ₹13,000.00 - ₹15,000.00 per month

Schedule:

- Day shift



  • Ernakulam, India Talent Mind Consultancy Full time

    We are hiring Position: Customer Relation Executive Experience: 1-2 years Location: Ernakulam - Manage incoming calls from Clients and Carers ensuring service is delivered within the required timeframes and to SHC standards of customer service - Ensure that a full understanding of the client's needs are obtained and used as a key driver to the matching of...


  • Ernakulam, India T M Consultancy Full time

    We are hiring Position: Customer Relations Executive **Salary**: 25k **Responsibilities**: - Manage incoming calls from Clients and Carers ensuring service is delivered within the required timeframes and to SHC standards of customer service - Ensure that a full understanding of the client's needs are obtained and used as a key driver to the matching of...


  • Ernakulam, India Kummenchery Steel Full time

    Qualification- any Graduation, Good Communication Skill, Experience in Customer Relations (in-house sales) of Steel Products like Pipe, roofing sheets etc.Prefer Female candidate Job Overview The Customer Relations Executive (In-House Sales) is responsible for managing relationships with current and potential customers, ensuring they receive top-quality...


  • Ernakulam, India Talent Mind Consultancy Full time

    We are hiring Position - Customer Relation Executive Salary-24k Location - Ernakulam Exp-1-2year - Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products in order to...


  • Ernakulam, India Tango jobs Full time

    Urgent requirement Customer Relation Executive (BPO Voice process ) Freshers Or Experienced English,Hindi Fluency must Salary-16000 Ctc Graduation must Interview mode-Direct Number of vacancies-10 **Job Types**: Full-time, Fresher **Salary**: From ₹150,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance bonus - Shift...


  • Ernakulam, India Analytix Corporate Solutions Pvt Ltd Full time

    As a Customer Relation Executive, your primary responsibility is to maintain and enhance the relationship between the company you work for and its customers. Your role is crucial in ensuring customer satisfaction and loyalty, which ultimately contributes to the success of the business. **Responsibilities: - ** - Relationship Management: Building strong...


  • Ernakulam, India Talent Mind Consultancy Full time

    We are hiring Position**:Customer Relation Executive** **Salary**: ₹20,000.00 per month Experience: 1year Location: Ernakulam **Responsibilities** - Meeting with potential clients to gauge the utility and viability of prospective working relationships. - Ensuring regular contact with existing clients to maintain our company's presence. - Repairing...


  • Ernakulam, India Palal Motors Full time

    If you are interested to apply for this position, you can share your updated CV to or Job Summary:We are looking for a Customer Relation Executive to be the first point of contact for customers visiting our showroom. The role involves welcoming customers, understanding their requirements, and ensuring a smooth and pleasant showroom experience. Key...


  • Ernakulam, India Brillianz Education Full time

    Customer Interaction Executive Location : Kochi Job Type : Full-Time Salary : Incentives Age : Below 30 Language : English ( Fluent ) Job Description: Responding to customer inquiries via phone, email, or in-person interactions. Build and maintain strong customer relationships to enhance loyalty. Conducting follow-ups to ensure customer satisfaction....


  • Ernakulam, India Willmount Resorts Full time

    To be the first point of customer contact for sales and bookings by developing relationships with existing and potential clients, so as to increase bookings across all Willmount Properties **Description** - The Reservation Executive handles requests from guests, companies and travel agents via phone or other platforms. - He/She makes sure booking...