
Customer Support Associate
5 days ago
**JOB RESPONSIBILITES**:
- Provide accurate information about our products, services, and policies.
- Troubleshoot customer issues, identify root causes, and provide effective solutions.
- Document customer interactions in the CRM system to ensure all issues and resolutions are logged.
- Follow up with customers to ensure their issues are resolved and they are satisfied with the service provided.
- Collaborate with internal teams (Sales, Product, Technical Support) to escalate and resolve complex issues.
**REQUIREMENTS**:
Work Mode
- Work from Home (Target based )
Experience
- 0 - 4 years can eligible
Off Time
- 9:00am to 6:00pm
Language
- Fluent in Hindi or Bengali (mandatory)
Qualification
- 12th to Graduate can eligible
**Job Types**: Full-time, Permanent, Fresher
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹10,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Work from home
Schedule:
- Day shift
- Monday to Friday
Supplemental Pay:
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Language**:
- Hindi (required)
- Bengali (required)
Work Location: Remote
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