Logistics Executive
1 day ago
**About us:
- **
Vashi Integrated Solutions is a One - Stop integrated Solution Provider for Industrial and Commercial Sourcing needs of public and private customers in different segments: Panel Manufacturers, Machine Manufacturers, End Users, Projects, and Electrical Contractors, Solar and Retail.
We are a leading distributor since 1978 for Industrial products.
Our team of 1000 + members are engaged to provide technical and sourcing solutions to save time and cost. We invest in a wide range of inventory of items required in different industries.
We serve as an extended warehouse to many customers thus assuring them to work on lean inventories and enhanced productivity.
**Job Summary**:
**Key Responsibilities**
- Monitor and track shipments to ensure timely delivery and accuracy in tracking information.
- Maintain and update shipment tracking systems with accurate and real-time data.
- Coordinate with carriers, suppliers, and internal teams to resolve any issues or delays in transit.
- Manage documentation related to shipments, including invoices, e-waybill, and Docket numbers.
- Communicate shipment status updates to relevant stakeholders, including customers and internal departments.
- Analyze tracking data to identify trends, potential issues, and opportunities for improvement.
- Develop and implement best practices for shipment tracking and tracing.
- Prepare and present reports on shipment status, performance metrics, and any issues encountered.
- Ensure compliance with company policies, industry regulations, and contractual agreements.
- Provide excellent customer service by addressing inquiries and concerns related to shipment tracking.
**Qualifications**
- Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Proven experience in logistics coordination, shipment tracking, or a similar role, with a minimum of 2 years of experience.
- Strong understanding of logistics, supply chain processes, and tracking systems.
- Excellent organizational, problem-solving, and communication skills.
- Ability to work effectively in a fast-paced and dynamic environment.
**Experience**
- Extensive experience in tracking and tracing shipments, coordinating with carriers, and managing logistics documentation.
- Demonstrated ability to resolve issues and manage delays in transit.
- Proficiency in using logistics and shipment tracking systems.
- Experience in analyzing tracking data and generating performance reports.
- Proven track record of improving shipment tracking processes and efficiency.
**Measurable Goals**
- ** Timely Delivery**: Ensure that 98% of shipments are delivered on time by closely monitoring and coordinating with carriers.
- ** Accuracy in Tracking**: Achieve a 99% accuracy rate in updating and maintaining shipment tracking information in the system.
- ** Issue Resolution**: Resolve 95% of shipment-related issues within 24 hours of identification.
- ** Customer Satisfaction**: Increase customer satisfaction scores related to shipment tracking by 20% through proactive communication and efficient problem-solving.
- ** POD**: Ensure that we receive 100% POD of all the delivered shipment and the POD’s to be shared with the data entry team.
**Core Skills**
- ** Organizational Skills**: Strong ability to organize tasks, manage time efficiently, and prioritize responsibilities to ensure timely and accurate tracking of shipments.
- ** Attention to Detail**: High attention to detail to ensure accuracy in tracking information and documentation.
- ** Communication Skills**: Excellent verbal and written communication skills for effective interaction with carriers, suppliers, customers, and internal teams.
- ** Problem-Solving**: Proficiency in identifying issues, developing solutions, and implementing corrective actions in a timely manner.
- ** Technical Proficiency**: Competence in using logistics management and shipment tracking systems, and other relevant technology.
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