Retail Sales Officer

**Job Requirements**

Job Title: Retail Sales Officer

Company Name: Titan

**Job Type**: Full-Time

Job Category: Jewellery-SMR

Department: Retail Store-Tanishq

Location: NCR-Gurgaon, Haryana, India

**Job Description**:
Titan, a leading jewellery brand, is seeking a highly motivated and customer-oriented Retail Sales Officer to join our team at our Tanishq retail store in NCR-Gurgaon, Haryana, India. As a Retail Sales Officer, you will be responsible for providing exceptional customer service and driving sales for our jewellery products.

Key Responsibilities:

- Greet and assist customers in a friendly and professional manner
- Understand and communicate the features and benefits of our jewellery products to customers
- Provide recommendations and suggestions to customers based on their needs and preferences
- Maintain a clean and organized store environment
- Process transactions accurately and efficiently using our POS system
- Meet and exceed sales targets and KPIs set by the company
- Build and maintain strong relationships with customers to ensure repeat business
- Stay up-to-date with product knowledge and industry trends
- Collaborate with team members to achieve store goals and objectives
- Handle customer inquiries and complaints in a timely and professional manner
- Assist with inventory management and visual merchandising as needed

Qualifications:

- High school diploma or equivalent; Bachelor's degree in Business or related field is a plus
- Minimum of 2 years of experience in retail sales, preferably in the jewellery industry
- Excellent communication and interpersonal skills
- Strong customer service skills and a passion for providing exceptional service
- Proven track record of meeting and exceeding sales targets
- Knowledge of jewellery products and industry trends
- Ability to work in a fast-paced and dynamic environment
- Strong organizational and time-management skills
- Proficient in using POS systems and other retail software
- Willingness to work flexible hours, including weekends and holidays

If you are a driven and results-oriented individual with a passion for jewellery and customer service, we want to hear from you Join our team at Titan and be a part of a dynamic and growing company.

**Work Experience**

Job Description: Retail Sales Officer

We are currently seeking a highly motivated and customer-oriented individual to join our team as a Retail Sales Officer at Titan, a leading company in the jewellery industry. As a Retail Sales Officer, you will play a crucial role in providing exceptional customer service and driving sales in our jewellery store.

**Responsibilities**:

- Greet and assist customers in a professional and friendly manner.
- Understand customers' needs and recommend suitable jewellery products.
- Provide accurate information about product features, pricing, and warranties.
- Maintain a clean and organized sales floor, ensuring that products are properly displayed.
- Process sales transactions and handle cash and credit card payments.
- Build and maintain strong customer relationships to ensure customer satisfaction and loyalty.
- Meet and exceed sales targets and contribute to the overall success of the store.
- Stay up-to-date with product knowledge and industry trends to effectively communicate with customers.

**Requirements**:

- Previous experience in retail sales, preferably in the jewellery industry.
- Excellent interpersonal and communication skills.
- Strong customer service orientation with a passion for exceeding customer expectations.
- Proven ability to work in a fast-paced and target-driven environment.
- Basic knowledge of jewellery products and their characteristics.
- Ability to work well in a team and collaborate with colleagues.
- Flexibility to work on weekends and holidays as required.

If you are a self-motivated individual with a passion for sales and a keen interest in the jewellery industry, we would love to hear from you. Join our team as a Retail Sales Officer and be part of our success at Titan.

To apply, please submit your resume and cover letter detailing your relevant experience and why you are interested in this position.