Process Coordinator

2 days ago


Faridabad Haryana, India National Coaters Faridabad Full time

**Job description:

- **

**Only Female Can Apply**

A process coordinator is responsible for managing the flow of materials, information and other resources through a company’s production or service processes. To ensure that all steps are completed in a timely manner and that no steps are missed.

Duties & Responsibilities

Understand and document business processes, workflows, and associated data

Analyze process maps to identify gaps, inefficiencies, and risks

Develop process improvement recommendations and present to process owners

Assist with the development and implementation of process improvements

Monitor process performance post-implementation and develop KPIs

Train process users on new or improved processes

Maintain process documentation

Coordinate cross-functional teams during process redesign or improvement projects

Serve as a liaison between process stakeholders and IT

Manage process change requests

Perform root cause analysis on process issues

Support process audits

Required Skills and Qualifications

Bachelor’s degree.

Excellent in MS Excel & Google Sheets.

Make outgoing calls to potential customers to schedule high quality leads for sales.

Possess strong knowledge of products and services to identify customer needs when qualifying them.

Document each call as per company and departmental policies and procedures.

Follow up with potential customers in a timely manner if necessary.

Demonstrate an aptitude for sales, be able to ask for the next meeting and suggest additional products or services to increase customer satisfaction and revenue.

Be patient and understanding in all customer interactions.

Communicate effectively and professionally in all forms of communication with internal and external customers.

Skill Requirements:
Outstanding oral and written communication in English language.

**Salary**: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Faridabad, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9813811671


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