Retail Associate

15 hours ago

Mumbai, India Aone HR Services Full time

**Hiring For a Leading Luxury Pet Care Brand.**

**Job Title
- **Retail Sales Store Associate / Senior Sales Store associate.

**Age Limit** 18-28

**Education** 12th/Graduation or equivalent

**Experience**:

- 1 to 5 years in retail sales / apparel's.

**Position Summary**

The Senior Store associate is responsible for all activities at the store in the absence of the assistant manager
or store manager. His/her job description entails ensuring maximum sales by the store as well as excellent
customer service in helping customers locate, select, and purchase products. He/she serves as the company
brand representative, upholding the highest standards in carrying out daily functions. The senior Store
associate’s role involves providing exceptional customer care and achieving sales goals to ensure the store’s
objectives on sales and profits are met. He/she is expected to take on higher responsibilities that may be
assigned by the manager or assistant manager within the store.
With such employers, the purpose of the senior store associate’s role may include generating sales to surpass
personal sales goals, as well as effectively promoting the company’s programs. The associate should be well
trained to be able to give effective sales presentations and build rewarding relationships with customers.
The duties of the senior store associate also involve promoting customer loyalty and giving each customer the
best service they have ever got. The senior store associate work description also involves ensuring the security
of the store.

**Responsibilities**

Ensure high levels of customer satisfaction through excellent sales service
- Maintain outstanding store condition and visual merchandising standards
- Maintain a fully stocked store
- Ascertain customers’ needs and wants
- Recommend and display items that match customer needs
- Welcome and greet customers
- Manage point-of-sale processes
- Actively involved in the receiving of new shipments and checking inventory
- Keep up to date with product information
- Accurately describe product features and benefits
- Follow all companies’ policies and procedures

**Qualifications, Skills and Competencies**
- Proven working experience in retail sales
- Basic understanding of sales principles and customer service practices
- Excellent Communication Skills
- Customer service focused
- Animal Lover Preferred

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Supplemental pay types:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Retail sales: 1 year (required)

**Language**:

- English (required)

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