Front Office Associate

2 weeks ago

Kochi Kerala, India Travancore court Full time

**Guest/Visitor Interaction**:

- Greeting and welcoming guests and visitors in a professional and friendly manner.
- Directing visitors to the appropriate person or department.
- Answering phones, screening calls, and directing them to the correct individual or department.
- Providing information about the company, its services, and local attractions.
- Handling guest check-ins and check-outs efficiently and accurately.
- Managing reservations and appointments.
- **Administrative Tasks**:

- Handling mail and packages, including sorting, distributing, and preparing outgoing mail.
- Maintaining a tidy and organized reception area.
- Managing office supplies and placing orders when needed.
- Assisting with administrative tasks such as data entry, filing, and document preparation.
- Maintaining accurate records and files.
- **Customer Service**:

- Addressing inquiries and concerns from guests and visitors.
- Resolving issues and providing solutions to guest requests.
- Ensuring a positive and helpful experience for all visitors.
- **Other Duties**:

- May assist with scheduling appointments and coordinating with other departments.
- May be involved in maintaining office security procedures.
- May be required to handle basic bookkeeping tasks.

Essential Skills:

- **Communication Skills**:Excellent verbal and written communication skills are crucial for interacting with guests and colleagues.
- **Customer Service Skills**:A positive attitude, patience, and the ability to handle difficult situations are essential.
- **Organizational Skills**:Being able to multitask, prioritize tasks, and maintain an organized workspace is important.
- **Technical Skills**:Proficiency in using computers, office software (like Microsoft Office), and phone systems is often required.
- **Problem-Solving Skills**:The ability to quickly assess and resolve issues that may arise is valuable.

Educational Background:

- A high school diploma or equivalent is generally required.

Front Office Associates play a vital role in creating a positive and efficient environment for both guests and employees.

Pay: From ₹15,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Work Location: In person

Application Deadline: 18/08/2025
Expected Start Date: 25/08/2025

  • Front Office Associate

    2 weeks ago

    Kochi, Kerala, India lago leisure Resort Full time

    Looking For Front Office Associate **Job Types**: Full-time, Permanent Pay: ₹8,086.00 - ₹15,000.00 per month Schedule: - Day shift - Morning shift - Night shift - Rotational shift Supplemental Pay: - Performance bonus Work Location: In person

  • Front Office Gsa

    2 weeks ago

    Kochi, Kerala, India ZEAK US Full time

    **Job Position**: Front Office GSA (Guest Service Associate) **Location**: Fragrant Nature Hotels & Resorts The Guest Service Associate (GSA) is responsible for delivering exceptional guest service at the front office. They handle guest check-ins/check-outs, provide information, and ensure a welcoming atmosphere. **Key Responsibilities**: - Greet and...

  • Front Office Associate

    1 week ago

    Kochi, India Copious Consult Private Limited Full time

    DESIGNATION: FRONT OFFICE ASSOCIATE EXPERIENCE: MINIMUM 1 YEAR LOCATION: KOCHI INDUSTRY: HOTEL - Assisting guests with check-in and check-out procedures. - Providing information about hotel facilities, services, and local attractions. - Handling guest inquiries, requests, and complaints in a professional and timely manner. - Making reservations and...

  • Front Office Associate

    2 weeks ago

    Kochi, Kerala, India Chakolas Pavilion - Hotel & Convention Center Full time

    **Position Summary** Represents the hotel to the guest throughout all stages of the guest's stay. Determinate's a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows...

  • Front Office Associate

    2 days ago

    Edapally, Kochi, Kerala, India Vogue Intedecors LLP Full time ₹ 15,000 - ₹ 2,00,000 per year

    Role Summary:A Front Office Associate is the first point of contact for clients, visitors, and vendors. They handle reception duties, provide administrative support, and ensure smooth day-to-day operations of the office.Key Responsibilities:Great and welcome clients, visitor's and guests in a professional manner.Answer, screen, and forward phone calls;...

  • Front Office Executive

    2 weeks ago

    Thrikkakara, Kochi, Kerala, India Spacelance Office Solutions P Ltd Full time

    **Company Description** Spacelance Office Solutions located in in Kakkanad, Kochi, Kerala, offers flexible office solutions for today's fast-moving business environment. They provide Virtual Offices and Smart Workspace solutions across major Indian cities, offering services like local addresses, telephone numbers, reception support, and assistance with...

  • Front Office Associate

    1 week ago

    Maradu, Kochi, Kerala, India The classik fort hotel Full time ₹ 12,000 - ₹ 15,500 per year

    Job Summary:The Front Office Associate is the first point of contact for guests and visitors. The role involves handling guest check-ins/check-outs, managing reservations, providing information, and ensuring smooth operations at the front desk. The position requires excellent communication, customer service, and organizational skills.Key...

  • Front Office Associate

    3 days ago

    Kochi, Kerala, India HOTEL LUMINARA Full time

    We are looking for a well-groomed, friendly hotel front desk to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff. To be successful as a hotel front desk, you should provide guests with...

  • Front Office Associate

    1 week ago

    Peroorkada, Thiruvananthapuram, Kerala, India Hotel Blue Castle Full time ₹ 1,44,000 - ₹ 1,92,000 per year

    Job Title: Front Office AssociateDepartment: Front OfficeWork Schedule: Night ShiftJob Summary:The Front Office Associate is the first point of contact for guests and is responsible for providing exceptional customer service, managing check-in/check-out procedures, handling guest inquiries, and ensuring a smooth front desk operation in line with the...

  • Front Office Associate Assistant Jobs Opening in Travancore Court at M.G. Road, KochiLess

    7 hours ago

    Kochi, India Travancore Court Full time

    we are looking for a candidate for front office department, both male or female having basic knowledge about front office department like check in check out, guest dealing, good communication skill , positive attitude etcMore information about this Front Office Associate Assistant JobPlease go through the below FAQs to get all answers related to the given...