Fix Analyst-2
7 hours ago
Company Profile
Charles River Development provides an end-to-end solution to automate front and middle office investment management functions across asset classes on a single platform. Delivered via Software as a Service, the solution improves data quality and investment professional productivity, controls risk and lowers technology costs. Charles River Development serves more than 350 investment firms in over 40 countries in the institutional asset and fund management, private wealth, alternative investments, insurance, banking, and pension markets.
Who we are looking for
What you will be responsible for
As an Associate FIX Analyst you will be responsible for:
- Ensuring availability of Charles River FIX Network to clients.
- Working with Clients, internal Charles River Development colleagues, and third-party partners and vendor(s) to provide problem troubleshooting, support, and resolution.
- Working with vendors and third-party partners to deliver high quality a service to Charles River Network Clients.
- Adherence to ISO policies, standards and procedures as defined by Charles River
- Active participation in continuous process improvement of CRN operational support procedures.
What we value
- Demonstrable experience providing telephone-based technical support.
- Proven ability to partner with various internal departments to deliver effective customer service.
- Ability and willingness to participate in periodic out-of-hours support.
- Demonstrable technical aptitude
- Basic understanding of Wide Area Networks (WAN) and Local Area Networks (LAN).
- Demonstrable experience with critical production system process monitoring, scheduling and automation in an enterprise environment.
Education & Preferred Qualifications
- Degree level education or alternative third level technical qualification
- Working experience following tertiary education/graduation.
Additional requirements
- Awareness and appreciation of clients who trade financial products electronically.
- Awareness of FIX protocol (4.2, 4.4, 5.0).
- Experience working in a distributed team structure.
- Strong customer service and technical troubleshooting skills.
- Excellent written and verbal communication skills.
- An interest in institutional financial services.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
State Street is an equal opportunity and affirmative action employer.
State Street's Speak Up Line
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