Product Analyst
3 weeks ago
job detailsMAJOR RESPONSIBILITIES AND ACCOUNTABILITIES Provide tier 3 product support for assigned applications and escalated support from tier 1 and 2 service operation teams Function as escalation contact and specialist on critical and major Incidents Join conference bridges to take issues to resolution Leverage HCA Healthcare ITSM products and tools in accordance with ITIL standards Work ITSM queues responding to customer issues and requests within defined SLAs Work directly with the customer to resolve escalated issues Work directly with service operations product and vendor teams to resolve prevent and eliminate customer technology issues Communicate relevant product information to user base and appropriate stakeholders Actively participate with product team in stewardship to report on operational status of product Track development fixes and publish to customer base and ITG Leverage ITSM Knowledge base for tier 1 and 2 analysts to equip them for customer first call issue resolution as well as alert resolution all interaction types i e incidents alerts requests Include customer facing knowledge article publishing for users Coordinate any downtimes upgrades and change schedules Leverage ITSM processes Add infrastructure and other CMDB assets relationships as needed based on new technology or modifications to the platform infrastructure Actively own and participate in lifecycle management of assigned applications and infrastructure Maintain vendor contacts and support matrix necessary for ITG Operations Have the ability to resolve simple production support issues
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Product Analyst
3 weeks ago
Hyderabad, Telangana, India NTT DATA Full timeReq ID 289948NTT DATA Services strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a Product Analyst to join our team in Hyderabad Telangana IN-TG India IN Organization Overview Business...
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Product Analyst
4 days ago
Hyderabad, Telangana, India, Telangana V3 Staffing Full timeHiring: Senior Product Analyst – Workday (Payroll, Absence & Time) | HyderabadWe’re looking for a Senior Product Analyst (Workday) to join our Global Capability Centre in Hyderabad — a growing hub of innovation supporting global HR, Data, and Technology operations.This role will focus on Workday Payroll, Absence & Time (P, A & T) modules — leading...
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Senior Analyst, Production Systems
1 week ago
Hyderabad, Telangana, India Warner Bros. Discovery Full timeWelcome to Warner Bros Discovery the stuff dreams are made of Who We Are When we say the stuff dreams are made of we re not just referring to the world of wizards dragons and superheroes or even to the wonders of Planet Earth Behind WBD s vast portfolio of iconic content and beloved brands are the storytellers bringing our characters to life the creators...
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Business Analyst
2 weeks ago
Hyderabad, Telangana, India, Telangana GlobalData Plc Full timeAbout the RoleGlobalData, a leading data, analytics, and insights platform for the world’s largest industries, is looking for an experienced Business Analyst to join our Product Innovation team. In this role, you will help us build and refine our AI products by acting as a liaison between business strategy and technical execution. You will ensure every...
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Product Analyst
3 days ago
Hyderabad, India V3 Staffing Full timeHiring: Senior Product Analyst – Workday (Payroll, Absence & Time) | HyderabadWe’re looking for a Senior Product Analyst (Workday) to join our Global Capability Centre in Hyderabad — a growing hub of innovation supporting global HR, Data, and Technology operations.This role will focus on Workday Payroll, Absence & Time (P, A & T) modules — leading...
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Product Analyst
3 days ago
Hyderabad, India V3 Staffing Full timeHiring: Senior Product Analyst – Workday (Payroll, Absence & Time) | HyderabadWe’re looking for a Senior Product Analyst (Workday) to join our Global Capability Centre in Hyderabad — a growing hub of innovation supporting global HR, Data, and Technology operations.This role will focus on Workday Payroll, Absence & Time (P, A & T) modules — leading...
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Product Analyst
4 days ago
hyderabad, India V3 Staffing Full timeHiring: Senior Product Analyst – Workday (Payroll, Absence & Time) | HyderabadWe’re looking for a Senior Product Analyst (Workday) to join our Global Capability Centre in Hyderabad — a growing hub of innovation supporting global HR, Data, and Technology operations.This role will focus on Workday Payroll, Absence & Time (P, A & T) modules — leading...
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Product Analyst
4 days ago
Hyderabad, India V3 Staffing Full timeHiring: Senior Product Analyst – Workday (Payroll, Absence & Time) | HyderabadWe’re looking for a Senior Product Analyst (Workday) to join our Global Capability Centre in Hyderabad — a growing hub of innovation supporting global HR, Data, and Technology operations.This role will focus on Workday Payroll, Absence & Time (P, A & T) modules — leading...
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Product Analyst
3 days ago
Hyderabad, India V3 Staffing Full timeHiring: Senior Product Analyst – Workday (Payroll, Absence & Time) | HyderabadWe’re looking for a Senior Product Analyst (Workday) to join our Global Capability Centre in Hyderabad — a growing hub of innovation supporting global HR, Data, and Technology operations.This role will focus on Workday Payroll, Absence & Time (P, A & T) modules — leading...
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Product Analyst
3 days ago
Hyderabad, India V3 Staffing Full timeHiring: Senior Product Analyst – Workday (Payroll, Absence & Time) | Hyderabad We’re looking for a Senior Product Analyst (Workday) to join our Global Capability Centre in Hyderabad — a growing hub of innovation supporting global HR, Data, and Technology operations. This role will focus on Workday Payroll, Absence & Time (P, A & T) modules — leading...
