
Warranty Claims Associate
7 hours ago
A Warranty In-charge manages warranty claims and spare parts replaced under warranty. He is responsible for taking all major warranty decisions as per the OEM guidelines/ manual. The individual should provide information on warranty policies and supervise both the replacement of failed parts/ aggregates replaced under warranty as well as disposal of the same.
**Roles and Responsibilities**:
- Ensuring that documents are accurate and well-maintained
- Organizing and maintaining customer and service records
- Maintaining good relationships with clients.
- Liaising with manufacturers.
- Verification and analysis of warranty claims based on available external resources (e.g.Dealer portal, parts catalogs, sales information)
**Requirements for the position***:
- Graduation is must( BE, Btech( mechanical engineering) is only accepted.
- Communication should be good enough
- Must have knowledge about automobile spare parts, Engines and exhaust System
- Having Experience of 1 to 3 years in the same industry.
- Organized, timely, pro-active and highly productive
- Strong written communication in English
- Must be comfortable in working from office.
- Interpersonal skills to deal with suppliers, warranty engineers, etc
- Data processing accuracy, detail oriented, and ability to evaluate/research a warranty claim
**Shift timing**
***:
**12.00 to 9.30 PM or 1 PM to 2 AM**
**Job Location**
***:
**Bldg.No.2,10,12,Serene Properties Pvt Ltd. IT/ITES-SEZ(Mindspace Business Parks Pvt. Ltd.SEZ)Mindspace Kalwa TTC Indl Area, Airoli,Navi Mumbai)**
**Requirements**:
**Benefits**: 1. Cab Services From Both ways
2. PF & ESIC
**Job Information**:
Salary
**300000 - 500000**
***
Work Experience
**Experienced**
***
City
**Mumbai**
***
State/Province
**Maharashtra**
***
Country
**India**
***
Industry
**Sales - Marketing**
***
Zip/Postal Code
**400008
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