International Customer Support(Healthcare)

1 week ago

Noida, India Looper Development Services Private Limited Full time

**Role Definition & Requirement**

Call Center Representative will be the liaison between our company and its current and potential customers. Needs to be an experienced, self-driven, and motivated Voice Agent.
- He/She will be responsible for making and receiving outbound/inbound calls
- Managing large amounts of inbound and outbound calls in a timely manner
- Following the provided “scripts” when handling different topics
- Will strive towards going beyond the assigned target and achieve the best possible conversion rate
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our CRM Database by documenting everything

**Requirement**
- Exceptional interpersonal, Sales, problem-solving, verbal (US accent), and written communication Skills
- Versant 6 Certified
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively Educational Qualification Requirement
- Minimum Graduate in any stream Desired Experience

**-2 Years of International Outbound Sales experience (US)**

**-Prior experience in Health Care or Mass Tort Domain Preferred**

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹30,000.00 - ₹80,000.00 per month

Schedule:

- Day shift
- Night shift

Ability to commute/relocate:

- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- International voice process: 2 years (required)
- Customer service: 2 years (required)

**Language**:

- English (required)

License/Certification:

- Versant 6 (required)

**Speak with the employer**
+91 7011720572

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